Tulip World Reviews

The site is poorly designed. Finding items is confusing, and using credits on checkout is frustrating. I had to phone in my order, which ended up taking about thirty minutes.

The website here is really difficult to use. Searching for items is a hassle, and applying credits seems almost impossible. I had to call to get my order placed, and the whole thing took about half an hour to complete.

As a new customer, I was thrilled about trying their Dahlia flowers after placing an order in late April. When my items arrived, I was horrified to find the tubers covered in insects. I did my best to remove the bugs before planting them indoors. As the flowers grew to about a foot tall, the infestation got worse. I tried everything from letting them dry out to using insecticidal soap and neem oil, but the pests kept destroying my plants and contaminated other plants throughout my home. The bugs started eating the roots, and even after using chemical treatments, the damage was already done. Nearly everything I'd grown was lost except for a plant or two. The company advertises that plants will grow, but there's no mention of for how long, and certainly no guarantee against bug infestations. This whole situation happened within two months and has left me extremely frustrated and upset.

I bought 120 gladiolus bulbs in the fall for spring planting, and not a single one grew. The company advertises a satisfaction guarantee during the first growing season, but they protect themselves with confusing fine print. They say items must be planted immediately after arrival, and they won't guarantee viability if you store them. They also won't refund anything for plants that fail to grow, and anything kept longer than 15 days can't be returned because they're perishable. Yet the package itself says to plant them between March and May. When nothing grew, they offered a gift certificate instead of a refund. I filed a complaint with the Better Business Bureau in April and remain very unsatisfied.

My first time ordering from Tulip World was for some amaryllis bulbs, and I was impressed with how affordable they were compared to other retailers. The free shipping once I hit $45 was a nice bonus. Every bulb turned out fantastic, and I've placed several more orders since then for different varieties. Each purchase has been just as great as the first. I'd definitely recommend them to anyone looking for quality bulbs.

I really love shopping at Tulip World. My orders always arrive complete and arrive fast. Whenever I've needed help, their customer service team responds promptly with clear and useful information.

Terrible experience. My order never showed up.

These bulbs are top-notch quality. My astilbe started blooming within a month of being planted, and the hosta are growing like crazy. I'd strongly recommend this company to anyone.