Who Gives A Crap is an online subscription service for toilet paper, paper towels, and related household essentials with a focus on sustainable bamboo products. This page aggregates verified shopper ratings and reviews to help you understand the real user experience with their service and products.
Who Gives A Crap Reviews
4.1
17 reviews
What Shoppers Say About Who Gives A Crap
Created with AI, based on recent reviews
Who Gives A Crap is rated 4.1 out of 5 by 17 shoppers, with a polarized set of responses. The strongest advocates praise the convenience of subscription delivery, appreciate the company's values and customer service responsiveness, and note that some product options (like bamboo) deliver acceptable quality. Several five-star reviewers highlight the attractive packaging and the peace of mind that comes with reliable stock at home.
However, a significant portion of reviewers report serious quality concerns, particularly regarding paper strength and durability. Multiple shoppers describe the toilet paper as too thin, fragile, and prone to falling apart during use, with several noting a decline in quality over time or compared to standard grocery store alternatives. Some reviewers suggest they received substandard batches, while others indicate the product consistently underperforms relative to the company's marketing and reputation. This disconnect between customer expectations and product performance appears to be the primary driver of lower ratings.
Customer Reviews (17)
Sorted by: Most recentThomas M.Apr 3, 2026
The quality just isn't there after my purchase. Compared to the positive feedback I've seen elsewhere, I think I got a bad batch. It's two ply but the plies separate easily so you end up wasting it. You do get quantity but honestly the sheets from regular grocery stores hold up better.
Angela W.Jan 30, 2026
The marketing is smart but I'm disappointed with the product itself. Paper is way too fragile, the rolls feel small, and it completely breaks apart during use. Won't order again.
Robert L.Jan 30, 2026
The advertising is effective but that's where it ends. The sheets are way too thin, too short, and they literally fall apart when you try to use them. Really let down, not purchasing again.
David C.Jan 13, 2026
Started using this brand right after the pandemic hit and it was fantastic back then. Quality's taken a real nosedive lately. The paper is incredibly thin and falls apart when you use it. Seems like every order is worse than the last. Time to find a different brand.
Marcus T.Jan 13, 2026
Used to be really good back when we first started ordering during the pandemic, but the quality has seriously declined. The sheets are so flimsy they practically disintegrate, and it keeps getting worse with each order over the past year. Switching to something better.
Patricia K.Jan 2, 2026
I genuinely love this company for so many reasons. Never having to stress about running out of toilet paper is amazing. The bamboo option is good quality, packaging is attractive, and my grandson has fun stacking the rolls like blocks. Their team is responsive and helpful. They even sent me a refund of ten dollars when a delivery was late. Plus they frequently have promotions running and when I filled out a recent survey they threw in a free box for just ten bucks. Even comes in a nice storage box.
Christina D.Jul 23, 2025
Such a lovely product. Very simple to reorder whenever you need it and the customer service team was excellent when my delivery had issues.
Nicole B.Jul 23, 2025
The product itself is lovely. The ordering system works great and I had excellent support from their team when there was a shipping problem on the courier's end.
Jennifer R.Jul 23, 2025
Really nice toilet paper. The ordering process is straightforward and their customer service team was super helpful when I had an issue with my delivery.
Amanda K.Jul 9, 2025
The toilet paper itself is fantastic quality. Customer service deserves a shout out too. My delivery got messed up by the courier company who wasn't willing to help, but Dee from the company responded right away, tracked everything down, and fixed it immediately. Really professional and kind approach.
Who Gives A Crap Review FAQ
How is the 4.1 rating calculated?
The rating represents an average of all verified customer reviews. Who Gives A Crap's ratings are notably split: 71 percent of reviewers gave five stars while 29 percent gave two stars, with few moderate ratings in between.
What do shoppers consistently praise about Who Gives A Crap?
Five-star reviewers frequently mention the convenience of automated delivery (eliminating the need to remember to buy toilet paper), the company's responsive customer service, attractive packaging, and satisfaction with the bamboo product option. Some customers also note positive experiences with refunds or compensation for delivery issues.
What are the main complaints?
The most frequent complaint is about paper quality and durability. Multiple reviewers report that the toilet paper is too thin, fragile, and disintegrates or falls apart during normal use. Several shoppers mention this is a recent decline from earlier positive experiences, and some note the rolls feel smaller than expected for the price.
Do shoppers recommend Who Gives A Crap?
Recommendations are mixed. Satisfied customers strongly endorse the service for its convenience and values alignment, while disappointed reviewers explicitly state they will not reorder and are switching to alternative brands due to quality issues.
How can I share my experience with Who Gives A Crap?
RetailCoupons.com welcomes verified customer reviews. Share your honest experience with product quality, delivery, customer service, and value to help other shoppers make informed decisions. Both positive and negative feedback helps create a complete picture of the service.