Who Gives A Crap is an online subscription service for toilet paper, paper towels, and related household essentials with a focus on sustainable bamboo products. This page aggregates verified shopper ratings and reviews to help you understand the real user experience with their service and products.
Who Gives A Crap Reviews
4.1
17 reviews
What Shoppers Say About Who Gives A Crap
Created with AI, based on recent reviews
Who Gives A Crap is rated 4.1 out of 5 by 17 shoppers, with a polarized set of responses. The strongest advocates praise the convenience of subscription delivery, appreciate the company's values and customer service responsiveness, and note that some product options (like bamboo) deliver acceptable quality. Several five-star reviewers highlight the attractive packaging and the peace of mind that comes with reliable stock at home.
However, a significant portion of reviewers report serious quality concerns, particularly regarding paper strength and durability. Multiple shoppers describe the toilet paper as too thin, fragile, and prone to falling apart during use, with several noting a decline in quality over time or compared to standard grocery store alternatives. Some reviewers suggest they received substandard batches, while others indicate the product consistently underperforms relative to the company's marketing and reputation. This disconnect between customer expectations and product performance appears to be the primary driver of lower ratings.
Customer Reviews (17)
Sorted by: Most recentVictoria S.Feb 27, 2025
We tested a bunch of eco-conscious options and settled on their bamboo version. What really impresses us is how flexible they are with rescheduling. Even with just a couple days notice, pushing back a delivery is zero hassle. Plus the double length rolls are really sturdy and last longer.
Patricia M.May 8, 2024
Been ordering from them for years now and it's honestly a game changer. Don't have to lug heavy packs from the store anymore. Makes life so much simpler. Really appreciate the convenience.
Linda P.Apr 19, 2024
Been buying their product for about five years and can't complain. Solid quality, shows up right at your door, and you're actually helping save forests. Hard to beat that combination.
Michelle F.Feb 28, 2024
Shipping was incredibly fast from the moment I hit order until it arrived at my place. Glad we didn't run out of stock in between deliveries.
Kevin W.Feb 8, 2024
I switched to their bamboo option and the quality is solid. Not overly thin or rough at all. Got myself set up with recurring deliveries and they send notifications before shipping so you can postpone if needed, which is helpful for planning and budgeting. Really happy with this choice.
Who Gives A Crap Review FAQ
How is the 4.1 rating calculated?
The rating represents an average of all verified customer reviews. Who Gives A Crap's ratings are notably split: 71 percent of reviewers gave five stars while 29 percent gave two stars, with few moderate ratings in between.
What do shoppers consistently praise about Who Gives A Crap?
Five-star reviewers frequently mention the convenience of automated delivery (eliminating the need to remember to buy toilet paper), the company's responsive customer service, attractive packaging, and satisfaction with the bamboo product option. Some customers also note positive experiences with refunds or compensation for delivery issues.
What are the main complaints?
The most frequent complaint is about paper quality and durability. Multiple reviewers report that the toilet paper is too thin, fragile, and disintegrates or falls apart during normal use. Several shoppers mention this is a recent decline from earlier positive experiences, and some note the rolls feel smaller than expected for the price.
Do shoppers recommend Who Gives A Crap?
Recommendations are mixed. Satisfied customers strongly endorse the service for its convenience and values alignment, while disappointed reviewers explicitly state they will not reorder and are switching to alternative brands due to quality issues.
How can I share my experience with Who Gives A Crap?
RetailCoupons.com welcomes verified customer reviews. Share your honest experience with product quality, delivery, customer service, and value to help other shoppers make informed decisions. Both positive and negative feedback helps create a complete picture of the service.