Vestique is an online retailer offering clothing and accessories. This page aggregates customer ratings and reviews to help shoppers evaluate their experience with the store, covering product quality, shipping times, customer service responsiveness, and return policies.
Vestique Reviews
3.9
19 reviews
What Shoppers Say About Vestique
Created with AI, based on recent reviews
Vestique has a polarized rating distribution, with 19 shoppers rating it 3.9 out of 5. The small portion of positive reviews praise fast shipping and attractive merchandise selection. However, the majority of recent reviews describe serious operational issues including non-delivery of orders, unresponsive customer service, difficulty obtaining refunds, and poor product quality. Shoppers report waiting extended periods for orders, receiving damaged items like bent sunglasses frames, and encountering restrictive return policies that prevent refunds on sale merchandise. Several reviewers characterize their experience as potentially fraudulent due to lack of communication and unresolved disputes.
Beyond customer service concerns, one reviewer with alleged insider knowledge describes a toxic workplace environment and poor management practices at Vestique locations. Quality complaints span multiple product categories, with one shopper describing bulk purchases of sweaters as substandard compared to overseas retailers. The consistent theme across negative reviews is difficulty in obtaining resolution through customer service channels, with shoppers reporting that Vestique responds only through messages and fails to process refunds or returns.
Customer Reviews (19)
Sorted by: Most recentJordan A.Apr 25, 2016
Easy ordering process, speedy delivery, and really nice clothing options. Couldn't ask for better.
Devon C.Apr 25, 2016
Straightforward checkout process, fast turnaround on delivery, and quality pieces. Really satisfied overall.
Emma J.Apr 21, 2016
Order came through in just a couple days and the clothing is great quality. Looking forward to ordering more items!
Sophie G.Apr 21, 2016
Got my package within a few days and I was really happy with the clothes inside. Definitely ordering again soon!
Jennifer W.Apr 6, 2016
This is literally where I shop exclusively. I check the site and their Instagram constantly. Most of the pieces I wear come from here.
Victoria P.Mar 25, 2016
I've been a customer for a couple years and they consistently deliver. Always amazing sales, beautiful trendy clothing, and honestly the best customer service around. Orders ship quickly and arrive super fast too. This is definitely my favorite online boutique. Being down in Texas while they're up in North Carolina hasn't slowed things down, and they have physical locations scattered throughout. If I ever make it to North Carolina, I'm definitely stopping by!
Michelle R.Mar 14, 2016
This place is amazing! The prices are fantastic, shipping is super speedy, and the clothing is absolutely gorgeous! What else could you ask for?
Taylor N.Mar 1, 2016
So happy with my items and they arrived super quick, within just two days. Love everything!
Vestique Review FAQ
How is Vestique's rating calculated?
Vestique is rated 3.9 out of 5 based on 19 customer reviews submitted to RetailCoupons.com. The rating reflects all submitted feedback, though the distribution shows clustering at extreme ends rather than moderate ratings.
What do customers praise about Vestique?
Positive reviews highlight fast shipping and attractive merchandise selection as strengths of the retailer.
What are the main complaints about Vestique?
Recurring complaints include non-delivery of orders, unresponsive customer service (available only through messages), delayed refunds, restrictive return policies that exclude sale items, and poor product quality. Several reviewers report experiencing what they characterize as potentially fraudulent practices.
Do customers recommend shopping at Vestique?
The review distribution suggests a sharply divided customer base. While some customers report satisfaction, a significant portion reports serious issues with order fulfillment, product quality, and customer service that make the retailer difficult to recommend without caution.
How can I write a review of Vestique?
RetailCoupons.com welcomes customer reviews based on firsthand shopping experiences. Reviews should describe your experience with product quality, shipping, customer service, and return processes to help other shoppers make informed decisions.