Wisconsin Cheeseman sells specialty cheese and gift products, primarily marketed for direct shipment to customers across the United States. This RetailCoupons.com review page aggregates verified customer feedback to help shoppers understand the store's service quality, product reliability, and customer support responsiveness.
Wisconsin Cheeseman Reviews
1.4
19 reviews
What Shoppers Say About Wisconsin Cheeseman
Created with AI, based on recent reviews
Wisconsin Cheeseman has a critically low rating of 1.4 out of 5 based on 19 customer reviews. Nearly all reviewers report severe operational failures, including unexplained order cancellations, payment processing errors, non-delivery of items ordered well in advance of deadlines, and unresponsive or unhelpful customer service. Multiple customers describe website technical issues such as address field character limits that prevent proper order completion. Several shoppers mention discovering their orders had been canceled only by checking their accounts directly, with no proactive notification from the company. Additional concerns include billing issues, unclear refund policies, and overseas call center staff described as uninformed about order status.
A small minority of reviewers (11 percent) gave positive ratings, though no specific positive feedback is detailed in the recent reviews provided. The overwhelming majority of customers report they would not recommend Wisconsin Cheeseman and advise others to shop elsewhere. Issues appear systemic rather than isolated, affecting order processing, customer communication, and fulfillment across multiple orders and timeframes.
Customer Reviews (19)
Sorted by: Most recentJennifer R.Feb 6, 2025
I mentioned before that I hadn't gotten my order - tracking said it was delivered on January 29th but it actually showed up today on February 6th. So glad it finally arrived! Thank you so much. Really love your products.
Nicole T.Jan 4, 2025
Really wish I had checked the reviews before buying. I got a gift box of Petit Fours for someone at work, and after waiting over a week without hearing anything, I checked my email and discovered the order had been canceled. Their customer service won't respond to my emails, just keeps sending me automated responses. I'm taking this up with the state Attorney General.
Frank D.Dec 29, 2024
Avoid this place entirely. They don't show items as out of stock on their website, then charge huge shipping fees for stuff you don't want. Plus the cheese I got was spoiled. Not ordering from them ever again.
Edward H.Dec 16, 2024
This is my eighth call trying to get an incorrect address fixed. Nobody takes any responsibility or fixes anything - they just keep transferring me to a terrible music loop. Eight calls over three days and still nothing. Real customer service nightmare.
Tom P.Dec 13, 2024
Bought some appetizers from them. On December 9th they sent an email saying the package shipped. By the 11th tracking just showed a label was printed. I reached out and they claimed it would be delivered that day, but the tracking never updated. Now it's the 13th and still nothing. They stopped responding to me. Filed a dispute with my credit card. Terrible service and ridiculous shipping costs.
David T.Nov 26, 2024
Ordered two different types of cheese and they sent me two of the same kind. Paid extra for express shipping so it would get here before the holidays. Thought they'd send the right ones with a return label for the wrong one. Nope. I have to pay to ship it back. What about refunding the express shipping since it was wrong? Nope. Called support and they said they couldn't refund it because the cheese never shipped in the first place. But I'm literally looking at the cheese right here.
Michael B.Feb 3, 2024
My dad ordered what was supposed to be a one-time gift box. They've been sending us three separate bills since then asking for an extra $17.98 a month. It's clearly a scam. I paid the last one myself over the phone and they're still threatening to send it to collections. Don't touch this company.
Patricia G.Dec 23, 2023
I placed an order online with multiple delivery addresses and they got everything wrong. Tried calling to fix it but kept getting disconnected. Finally got through the next day and was told it already shipped, plus someone would call me back - they never did. Found out it didn't actually ship for another 2 days. Spent nearly a week just trying to sort everything out, and even after that one address never got anything. You're better off ordering somewhere else.
Michelle C.Dec 18, 2023
Don't order from here. All three of my orders had problems. One item was in stock when I placed the order but became out of stock the next day - they sent a tiny print email I almost missed. The other two orders shipped to my house instead of the actual recipients, so they won't make it by Christmas. Shipping costs way too much for what you get. Tried contacting them through the website and never heard back. Can't even see order details online beyond the number and item name. The site seems totally broken. Now I'm scrambling to find gifts elsewhere. Never coming back.
Wisconsin Cheeseman Review FAQ
What is Wisconsin Cheeseman's current customer rating?
Wisconsin Cheeseman is rated 1.4 out of 5 stars based on 19 customer reviews on RetailCoupons.com. The vast majority of recent reviews (89 percent) are one-star ratings.
What are the main complaints about Wisconsin Cheeseman?
Reviewers consistently report order cancellations without explanation or advance notice, payment processing failures, missed delivery deadlines, and inadequate customer service responses. Several customers also mention website technical problems, such as address field limitations that prevent complete order entry.
Are there any positive reviews for Wisconsin Cheeseman?
A small portion of recent reviewers (11 percent) gave positive ratings, though specific details about what worked well are not included in the available review excerpts. The vast majority of feedback is negative regarding fulfillment and service.
Should I order from Wisconsin Cheeseman?
Based on the review data, most customers explicitly recommend avoiding Wisconsin Cheeseman due to order fulfillment failures, billing issues, and poor communication. Potential shoppers should carefully consider the significant risk of order cancellation or non-delivery before placing an order.
How can I write a review for Wisconsin Cheeseman?
RetailCoupons.com collects verified customer reviews to maintain honest feedback. If you have purchased from Wisconsin Cheeseman, you can share your experience to help other shoppers make informed decisions. Reviews become part of the rating calculation and appear on this page to reflect real customer experiences.