WoolOvers Ltd. is a direct-to-consumer wool clothing retailer specializing in knitwear including sweaters, cardigans, and other wool items. This page aggregates customer reviews and ratings to help shoppers understand what to expect from ordering online at woolovers.us, including product quality, sizing accuracy, shipping, and customer service performance.
WoolOvers Ltd. Reviews
4.6
18 reviews
What Shoppers Say About WoolOvers Ltd.
Created with AI, based on recent reviews
WoolOvers Ltd. shoppers consistently praise the quality and durability of their wool sweaters, with many reviewers noting that items hold up well through regular wear without excessive pilling despite being made overseas. Customers also highlight the company's reasonable pricing, wide color selection, responsive customer service, and quick shipping times. However, a minority of shoppers report significant fulfillment issues, including incomplete orders with unresponsive follow-up, incorrect items shipped, sizing label errors, and high return shipping costs that can make resolving problems expensive.
The polarized feedback suggests that most customers have positive experiences with the products themselves, but order accuracy and the willingness to resolve mistakes appear to be inconsistent. Shoppers considering WoolOvers should be aware that while the clothing quality generally meets expectations, the company's handling of errors and return policies may vary.
Customer Reviews (18)
Sorted by: Most recentThomas R.Feb 9, 2014
Had great experiences with every product I've bought from them. Service has been solid too, though prices are on the higher side.
Linda C.Feb 9, 2014
Found this site while searching for wool sweaters and honestly thought I'd never find what I wanted. I like classic styles, and while they've got lots of trendy things, they also stock the timeless pieces I'm after. Quality and pricing are both solid. Bought from them twice now and been satisfied every time - the sweaters, delivery speed, pricing, and the user-friendly website are all great. Nice work!
Michael B.Oct 24, 2013
My wife asked for a sweater from Woolovers, so naturally I made the purchase. Compared to places like LL Bean, Eddie Bauer, and Cabela's, the prices are lower, which made me a bit hesitant about quality. I shouldn't have worried. These sweaters are gorgeous - exactly like the pictures online, vibrant colors, solid weight, and the fit is wonderful. My wife was right, and I'm already thinking about ordering again. Would definitely recommend to anyone.
James D.Feb 5, 2013
I've ordered several things from Woolovers and every piece has been well-crafted, fits great, and feels wonderful. The wool quality is outstanding, and all my pullovers and vests are warm without being bulky. Can't find better quality or value anywhere else. Highly recommend them.
Elizabeth T.Dec 8, 2012
Ordered the fisherman crew and it arrived in Michigan within just a week. I found this style mentioned in a well-known fashion blog and it totally exceeded what I expected. Perfect warmth without overheating. Will definitely be ordering from Woolovers again.
Victoria P.Nov 8, 2012
I was doubtful about ordering 3 sweaters and shipping them all the way to Washington State, but I'm now a total believer. My friends have even asked where I got mine and one friend ordered the same day after seeing them in person. The fit information is really helpful and the customer reviews gave me confidence too. If you take time to get the sizing right, you'll love the fast delivery and excellent quality.
WoolOvers Ltd. Review FAQ
What is WoolOvers Ltd.'s average rating on RetailCoupons.com?
WoolOvers Ltd. is rated 4.6 out of 5 based on 18 customer reviews. The majority of ratings (89 percent) are five stars, though some shoppers report fulfillment problems that result in lower scores.
What do shoppers like most about WoolOvers Ltd.?
Customers frequently praise the quality and durability of WoolOvers sweaters, noting that items resist pilling even with heavy regular wear. Reviewers also highlight reasonable pricing, good color variety, fast shipping, and responsive customer service. Many shoppers appreciate the detailed size measurements provided, which help with fit selection.
What are the main complaints about WoolOvers Ltd.?
The most common issues involve order fulfillment accuracy: some customers received incomplete orders, incorrect items, or sweaters with incorrect size labels. Several shoppers also noted that return shipping costs are high and not free, making it expensive to resolve errors. There have been reports of slow or unresponsive customer service when attempting to address missing or wrong items.
Do shoppers recommend WoolOvers Ltd.?
The majority of reviewers recommend the company based on positive product quality and customer service experiences. However, shoppers considering a purchase should be aware of the risk of order errors and understand the company's return shipping policy before ordering, as some customers have had costly experiences resolving mistakes.
How do I write a review for WoolOvers Ltd. on RetailCoupons.com?
RetailCoupons.com welcomes reviews from verified customers. When writing your review, focus on specific details about your shopping experience: product quality, sizing accuracy, shipping speed, customer service interactions, and any issues with your order. Honest feedback about both strengths and weaknesses helps other shoppers make informed decisions.