Wyze Reviews

Back in the early days, Wyze promised free cloud storage and everything ran smoothly. As time went on, reliability deteriorated and they pushed harder for paid subscriptions. The SD card backup through the base station is broken. The whole thing feels like a scam and a waste of resources.

Customer service was a real letdown. One camera quit after just three weeks. I contacted support and after talking to four different representatives, they basically said to uninstall it, return it to the store, buy a replacement, and reinstall it yourself. No actual troubleshooting help. When I asked if they could provide access to another camera so I could continue using the features I paid for while the first one was down, they offered nothing. I bought these specifically to use SD card recording and skip subscriptions, but it turns out I actually need a paid plan to use the features on the cameras I own. Only the hardwired models work the way I wanted. I'm seriously considering replacing all of them with another brand. The support and service are terrible and not worth the money.

A buddy recommended the Wyze v4 cameras and we decided to grab a couple. They were affordably priced and incredibly easy to install. We downloaded the app and were up and running in no time. Both free and paid service options are available, though the free tier had everything we wanted. The nighttime video is excellent with clear, sharp images. Our phones get notified when motion is detected. We can capture still photos or record video of events. We're planning to add a microSD card for longer recordings. We both use the same app so we can check in anytime. The app has helpful guides and customer support resources. Support actually fixed two issues for us smoothly. We're really satisfied and feel much more secure in our home now.

We got two Wyze v4 cameras based on a friend's suggestion and we're really happy with them. The pricing was reasonable and setup took just minutes. We grabbed the app on our phones and got everything running quickly. Wyze has both free and paid tiers, and the free option covered everything we needed. The night vision feature is fantastic and delivers crystal clear images. Motion alerts pop up on our phones instantly. We can snap photos and record clips of events. We're thinking about adding a microSD card for continuous recording. The app lets us share access with each other and includes built-in support resources. When we needed help, the support team assisted us with two different issues and did a great job. Overall, we feel much safer with these cameras watching our home.

Wyze used to be solid, but the app has become unreliable. All three of my cameras have the same problem where an event detection causes them to restart in a loop. When this happens, nothing works - no SD card recording, no live viewing, nothing. It completely undermines the whole security camera concept. I keep running into problems with these cameras, and it's mostly been app-related troubles.

Wyze used to be reliable, but now the app is consistently problematic. I have three cameras and they all experience the same issue where detecting an event triggers a reboot cycle. When that happens, the SD card doesn't record, I can't view live feed, and basically nothing works. That defeats the purpose of having a security camera in the first place. Over the years of owning Wyze cameras, there's always been something wrong, particularly with the app functionality.

I'd give zero stars if I could. Both cameras failed in less than twelve months and the company refuses accountability. I've been working with the Better Business Bureau because Wyze's customer service has been awful. They offered $25 in credit for a $55 broken camera, and when I explained I'm in Canada, they dropped it to $25 CAD instead of honoring the original amount. Dealing with this company has been a nightmare from start to finish.

This security camera just doesn't work well. It constantly misses motion that's happening right in front of it. Even when I turned motion detection sensitivity to maximum, it still fails to catch activity directly in front of the lens. My property was damaged twice in locations the camera was monitoring, and both times it captured nothing. Disappointed and moving to a different brand.

This security camera really let me down. Even with motion sensitivity cranked all the way up, it fails to detect movement happening directly in front of it. I had two separate incidents where my property was damaged right where the camera was pointed, and it missed both of them. I'm frustrated and won't be purchasing one again.

The Wyze Bulb Cam with its telescoping capability is really innovative and an excellent option for home security. Installation in an exterior light fixture was simple, and the 3cm telescopic extension works nicely. It's compatible with most outdoor light fixtures and you can add extra bulbs to handle any blind spots on your property. The image is crisp and clear in both daylight and darkness.