Slumberkins Coupons & Promo Codes

Really appreciate how honest and dependable you are.

Wow, I've been trying to work this out with no success. I ordered 2 special edition Slumberkins on February 3rd. At checkout, I didn't add the extra shipping protection. I just talked to a carrier rep who told me that because this company uses the most basic service level, the carrier has zero responsibility and it all falls on Slumberkins to refund me. But their rep Toni said there would be no refund and that special edition is sold out now. These were supposed to be Valentine's gifts for my granddaughters. This would've been my family's 6th or 7th order with them and I'm really upset. I've messaged them many times before getting any response. The package last showed up in a scan on February 10th out in California. I never got it and haven't heard anything since.

We love the Yoto cards from Slumberkins.

I discovered Slumberkins through a podcast and was really inspired by what they said they stood for. I'm working through some tough relationship stuff and wanted to help my son build emotional strength. Their mission seemed perfect for that, so I spent over $400 on two separate orders, including extra books to share with families at my son's birthday celebration. I'd wanted to introduce other families to what seemed like a great resource. Later, I realized I'd bought too many books, so I contacted them explaining my situation and asked if I could return the extras I didn't need. They said no. I thought maybe it was just an automatic response and a manager might be more understanding, but come to find out the founder Callie herself made that decision. It really bummed me out. The whole experience showed me that they're not really the family resource they claim to be.

I got several Slumberkins items for my kids this Christmas. Everything came fast, was packed really nicely, and arrived without any damage. The books are gorgeous and the plushies are high quality. Super pleased overall. Here's the crazy part though: my husband accidentally tossed one of the little cardinal plushies without realizing what it was. I mentioned it in a review I posted about my order. A few days later, a replacement cardinal showed up at my door completely out of the blue. I wasn't expecting anything since it was our mistake, but they did it anyway. My son who loves birds is going to flip out on Christmas morning. I can't believe how generous they were.

My granddaughter left her Otter behind on a flight, so I needed a replacement fast. I paid for overnight shipping, which came to $113 somehow, on 01/06/23. It's now 01/09/23 and I haven't gotten a receipt, an email confirmation, or any word from the company. They just took my money and disappeared. There's no way to reach them by phone, no email responses, nothing on social media. It's shocking that a company claiming to help children operates this way.

I found Slumberkins while rushing to grab Christmas presents for my 4 and 1 year old nephews over Black Friday weekend. Their collection of plushies, books, and activities seemed spot on for those ages. I got the XL Otter and Hero Camp set. The lessons they teach were exactly what I was looking for since we live far apart. The Hero Camp especially seemed great for my nephew who's becoming a big brother. The Black Friday deals were unreal, too. I paid just over $100 when it would've been nearly $230 normally. Amazing discount! Everything looked good, I sent it to my sister's house on the east coast for the holidays, and then I realized I'd never even checked into the company before. When I finally looked at reviews online, my stomach dropped. I thought for sure the gifts wouldn't make it and I'd lose all that money. It was scary reading about everyone else's problems. But here's the thing: THIS ACTUALLY TURNED OUT GREAT.

My order never arrived, yet the company kept the payment. I asked for either a refund or a replacement and got ignored for weeks. When they finally responded, they said they wouldn't do anything to fix it. As someone who just became a mom and works in mental health, it's really disappointing that a company focused on children and families would take people's money like this.

If it were possible to give zero stars, I would. I ordered 2 Slumberkins plushies as Christmas gifts around Black Friday. I checked my confirmation email to look up tracking info. The email said the package had already been delivered and left at my front door. Except it wasn't there. We have cameras everywhere, doorbell cams included, and there's no record of any delivery. I called the carrier and got the runaround from their automated system. The virtual support wasn't helpful either, kept saying it was shipped one way when it was actually another. My local post office tried to help but they don't handle that carrier's packages. Four days and three emails to the company later with no response, I finally got through to an actual person at the carrier. After waiting this long, I still haven't gotten anywhere with anyone.

Their customer service was really disappointing. I definitely would not suggest using this company.

I spotted Slumberkins through an Instagram ad. Without doing much research, I decided to buy one for my friend's son who was about to become a big brother. Big life changes can be tough on kids and they need to know they're still loved. I wasn't expecting much since Instagram products usually let me down, but these folks really surprised me. Not only did they deliver what they showed but they impressed me with how they handled everything from start to finish. They updated me regularly on where my order was and got it to me super quick. I'd even forgotten to write my greeting card and they reached out asking permission to share who the gift was from when my friend asked. I was so blown away that I want to get their whole product line. Looking through what else they offer, I'm really impressed with their social emotional learning materials designed to help kids deal with feelings and challenges.

After waiting way longer than the advertised 1 to 4 days, my daughter's Slumberkin finally showed up. I was let down the moment I opened the box. For the price tag and the delivery time, I expected something much larger. The website photos made it look like a baby blanket size item, but it's basically just a small stuffed toy. I would have bought a regular stuffed animal at the store for less money and gotten it immediately. Total letdown and I can't recommend this to anyone.

I bought 5 items on November 27th and didn't see them ship until December 18th. Now they won't arrive before Christmas, which is really frustrating. When I reached out, they blamed the post office. I get it, the holidays and everything else have them slammed, but this is really on them, not the carriers. I've ordered their stuff before and my granddaughters absolutely loved everything. But after this, I'm done. There are other companies out there doing similar products and I'll be taking my business elsewhere from now on.

I'm really happy with our Slumberkin purchase. We got one of their plushies plus the matching book. The quality of both is impressive, and I love how the book addresses family changes in such an easy way while giving affirmations for kids to repeat. Shipping did take longer than normal but they were upfront about that on the site. As soon as it shipped, I got a tracking number and everything arrived in great shape. Looking forward to using Slumberkins as my child gets older and faces new challenges.

The customer support here is terrible. My order totaled over $150, and they promised 1 to 4 day shipping. A week went by with nothing shipped. When I asked what was taking so long, they said they ran out of boxes and basically dropped the ball. It makes no sense that they'd charge customers knowing they can't keep their shipping promises. I'd been following them for ages and was really pumped to finally order, but man, was I wrong. Their excuses were weak and the lack of communication was unprofessional. We did get our money back eventually, but they knew from the start they wouldn't meet their timeline and never even sent a heads up. Don't tell customers you'll deliver something on a certain schedule if you can't actually do it, especially when you're charging these premium prices. Even after boxes arrived in late June, people were still waiting for tracking numbers as of June 30th.