Swarovski Coupons & Promo Codes

Noticed that their London locations permit various types of religious head coverings but won't allow a casual flat cap style hat on a customer.

Attempted to sign in to my account and got an error message saying the password was incorrect, even though I'd logged in successfully just days prior. When I tried resetting my password several times, it kept telling me the email address was already registered. I phoned them to report the issue and was assured each time that the technical team had been notified and would reach out within a day. Now it's been almost three days and no response.

I tried accessing my account but kept getting an error saying my password was wrong, despite using it just the week before. After trying to reset it multiple times, I got stuck in a loop where the system said my email was already in use. When I called customer support, they told me each time that IT was looking into it and would contact me within 24 hours. Three days have passed and I still haven't heard anything.

I've purchased a lot of items over time and run into some real problems. A bracelet started tarnishing, same with a necklace and a pair of earrings. When I asked about getting them cleaned, they refused, saying they don't provide that service since the stones are glued on. I had a ring for about five months that wasn't inexpensive. The stone fell out and got chipped. When I brought it to them for repair, they basically said it's my issue because the stone was already damaged, even though it wouldn't have come loose or broken if it had been set properly in the first place. The whole situation was really disappointing and I'm not buying from them again.

Had the pleasure of working with an outstanding rep named Wojciech who demonstrated top notch professionalism and customer care. This person is a huge reason we've been loyal to the brand for so long. He truly deserves recognition for his incredible service and dedication. Grateful for everything he does.

Their product lineup is something I genuinely appreciate. All the earrings I've picked out as presents for people close to me came from here, and they've consistently loved them.

I really enjoy their selection. Every piece of jewelry I've gotten as gifts for loved ones came from this store, and everyone has always been thrilled with what they received.

I had some trouble placing an order online for stud earrings for my granddaughter's birthday, so I called the local shop at the Trinity Shopping Center. A staff member named Robyn answered and was incredibly helpful on the phone. She got everything set up, wrapped the gift, and my granddaughter picked them up and absolutely loved them. The level of service over the phone was way better than what I experienced ordering online.

I bought a few things from them early on but thought everything was priced too high so I stopped shopping there for a while. After some time passed, I went back to a store and found this stunning necklace and matching earrings on sale for 50 percent off. I couldn't be happier with my purchase.

Stopped by the store at a local shopping center with a damaged ring to see if they offered repair services. The store manager and a sales associate jumped right in to help, confirmed my ring was protected by a 2 year warranty that I didn't even know about, and switched it out for a brand new one without any hassle. The staff really went above and beyond, gave me helpful tips on protecting my items going forward, and I walked out feeling grateful. It's reassuring when a company actually stands behind what they sell and has team members who make the process so easy.

Had a wonderful time shopping at the location in Stratford, London. The store manager Alanna was genuinely kind, personable, and professional throughout the whole experience. Really appreciate it.

Visited the shop at Les Halles in Paris to find a special birthday present for someone I care about and found exactly what I was looking for. The store has a great range of items, and one staff member named Asmaa was incredibly helpful in showing me options and giving thoughtful suggestions. Extremely professional service. Grateful for the experience.

I've been buying from them for over two decades across multiple locations and have always been satisfied. The jewelry and crystal pieces are truly beautiful and one of a kind, and the team is consistently helpful and personable.

Purchased SLC 7x30 binoculars back in 2010 and they continue to perform great. One of the adjustable eye cups deteriorated a while back. Figuring it was just normal wear, I got in touch with the company about getting it fixed. They informed me it's covered under their 30 year warranty and sent me replacement eye cups for free. Took just a moment to swap them in. Outstanding product quality and their after sales support is really impressive.

Picked up a pair of SLC 7x30 binoculars back in 2010 and they've served me well. One of the adjustable eye cups started acting up recently. When I reached out to the company about repairs, they let me know the product is protected by a 30 year warranty and shipped replacement eye cups to me at no cost. Installation was quick and easy. The optics are fantastic and their support team really knows how to take care of customers.