About Valvoline
For over 150 years, Valvoline has been at the forefront of car care as "The Original Motor Oil." But they're so much more than just oil! Their mission is to "continuously invent and reinvent" new solutions for what moves the world.
This means they're constantly working on cutting-edge products for all kinds of engines - from classic cars to the newest electric vehicles. When you choose Valvoline, you're choosing a brand with a long history of helping people and their vehicles get where they need to go.
Redeeming Your Valvoline Promo Code
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To use a Valvoline coupon or promo code, you must show it to a team member in person.
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If you find a coupon online, be sure to save a photo of it or print it out.
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When you get to your local Valvoline store, check with a team member to make sure the coupon is valid at that specific location before you get your service.
What To Do If Your Valvoline Promo Code Isn't Working
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Confirm that you have the correct Valvoline Instant Oil Change promo code or coupon.
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Ensure that your order meets the minimum purchase amount or any other requirements, particularly for location.
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Verify that your chosen promo code is valid and has not expired.
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If you are still experiencing issues, speak with your Valvoline Instant Oil Change technician for assistance.
Combining Valvoline Coupons
Most coupons cannot be combined with other deals for the same service, like fleet discounts.
However, if you have coupons for two different services, you might be able to use both, but this depends on the specific location. Always be sure to read the "Offer Disclaimer" that comes with your coupon to understand any rules or restrictions so you can get the biggest savings.
What Is the Valvoline Refund Policy?
Valvoline has a 30-day return policy for products bought directly from their website, shop.valvolineglobal.com. This policy is for items that are either damaged or incorrect based on your original order.
To start a return, you should email [email protected] with your order number. You'll get a full refund to your original payment method, but they may deduct costs for damaged or missing items, as well as shipping fees.
The refund may take up to 14 days to be processed after the item is received.
You should know that some items cannot be returned. This includes products bought in person at a Valvoline Instant Oil Change, opened or used products, and gift cards. Also, returns postmarked after the 30-day limit will not be accepted.
What You Need to Know About Valvoline Perks Program
Want to get more out of your car's maintenance? You can think of the Valvoline Perks Program as the best match for you!
It’s a free loyalty program that gives you access to special perks like coupons, discounts, and even cash-back rebates on the services you already need.
The best part? It's completely customer-friendly. You simply submit your own invoice to Valvoline, and they take care of the rest, sending you a rebate for your service. It's a great way to save money and get rewarded for keeping your car in top shape.
Valvoline Customer Service
You can use their live chat feature on their website, which is available Monday through Friday from 8:00 AM to 9:00 PM ET and on Saturday from 8:00 AM to 8:00 PM ET.
If you prefer to speak with someone directly, you can call their toll-free number at 1-800-327-8242, with the same hours of operation as the live chat.
For inquiries that are not as urgent, you can fill out an email form on their website, and you will receive a response within 24 to 48 hours.
If you need to send something by mail, you can use their postal address: Valvoline, PO Box 55270, Lexington, KY 40555.
