rue21 Coupons & Promo Codes

First time visiting this location and had an amazing experience. There was this fantastic employee named Darlissa who went above and beyond - she was warm, genuinely interested in helping, and knew her stuff. My friend and I both made sure to tell her manager how great she was. Even the other staff members at the register were super nice. Definitely will be back!

The team members are so friendly and actually seem like they care when they're helping you. Plus their clothes are super cute, and a lot of the pieces are affordable without sacrificing quality.

Asked for help finding an easter outfit and the associate who stepped in to help suddenly disappeared to help someone else into the fitting room and never came back. Ended up putting the dress back and walking out without buying anything. Staff seemed confused about how to do their jobs.

Went to the store and had a terrible experience. The staff wasn't knowledgeable about anything, just stood around chatting with each other. There was a manager there but no real customer service to speak of.

I ordered items for my daughters and only got about half of what I paid for. The shipping company had a role in it, but Rue21 wasn't helpful at all and kept putting off dealing with it. Had to push back multiple times before they finally processed my refund. The whole experience was a nightmare, and honestly the quality isn't that great anyway. Won't be buying from their website again.

My daughter placed an online order and they shipped it in three separate ways - nobody can track where any of it went. When we called for a refund, they said we have to wait until later in the week. Yet they charged her card immediately when she bought it. Pretty frustrated with their online ordering system and now I have to dispute the charge with the credit card company.

Super disappointed. They don't ship internationally which is a total bummer. Definitely not happy about this limitation.

Got the runaround when I had trouble with my gift card - it kept saying inactive and wouldn't work on the website. Customer service just kept going in circles without actually solving anything. Even though they say gift cards never expire and I have proof of purchase, they still won't let me use it.

I've had mixed results with Rue21 orders. My plaid dress showed up quickly and looked great. But when I got a necklace as a gift for someone, it snapped after just a couple weeks. Support gave me less than three bucks back even though I paid close to seven for it. Then I ordered another dress that was too large, but there was no return slip in the package. When I reached out to customer service, I waited two weeks with no response. Eventually I had to drive way out to return it in person at their store, which was really annoying. I'd probably shop elsewhere now.

I'm really into Rue 21 honestly. One thing that would help a lot is if they made an app because their website runs slow and doesn't have a save feature for items you like. Everything else is great though! My orders arrived super quick and I'm really happy with their plus size selection.

This is honestly my go-to place for online shopping right now. They're dependable, the stuff is good quality, and you always find solid deals.

These dresses are absolutely incredible! They hug my curves just right and the fit is spot on every single time. What I really love is how timeless their designs are - they never seem to go out of style no matter what.

Shopping experience was top notch. Would definitely suggest checking them out.

Had an amazing time shopping here. Would definitely recommend it to others.

Ordered something online and got sent the wrong size. They told me I'd have to go to a physical store to swap it or return it myself. That's not right - they messed up the order so they should be the ones fixing it, not making me do the work.