YouTube TV is Google's live television streaming service offering access to local channels, sports, news, and entertainment content. This page aggregates verified customer ratings and reviews to help you understand what subscribers experience with the service, from technical performance to customer support and pricing.
Youtube Reviews
1.6
16 reviews
What Shoppers Say About Youtube
Created with AI, based on recent reviews
YouTube TV receives overwhelmingly negative feedback from subscribers, with shoppers citing persistent technical problems, poor customer service, and high pricing as major concerns. Reviewers report frequent playback errors, buffering issues with recorded content, login problems, and difficulty accessing local channels and live sports. The service occasionally works adequately when functioning, but customers describe customer support as nearly non-existent, with long wait times in support queues and unresponsive billing departments that make account management frustrating.
The cost of the service (reported at $82 to $83 per month) is a recurring complaint, especially when combined with missing content, forced upsells, and the need to purchase additional subscriptions to access local sports. Shoppers express particular frustration with aggressive promotional pushes for add-on packages and an abundance of commercials despite the high subscription price. Multiple reviewers indicate they are considering or have decided to switch to competing services due to the combination of technical issues, customer service failures, and perceived poor value.
Customer Reviews (16)
Sorted by: Most recentCharlie M.Mar 22, 2026
I've had this account for more than four years and keep running into "playback area" errors that prevent me from watching local channels or live content. Login and account issues pop up here and there too. YouTube TV's suggestion? Buy a second subscription to fix it. On top of that, my recorded sports programs keep buffering for 15 to 90 seconds, particularly when trying to check the key plays feature.
Marcus T.Feb 17, 2026
The customer service at YouTube TV is absolutely terrible. When their service went down, I was told I was number 120 in the queue, then an hour later they said 300. The chat support was just as bad. If you ever need help, you're basically on your own with this company.
Teresa W.Jan 24, 2026
YouTube TV works alright but it's way too pricey and overhyped. Their billing team is a nightmare too. Good luck reaching anyone in that department. Whenever I try updating my payment method, the system conveniently throws an error and won't let me proceed. I'm just going to drop the subscription and switch to a different service.
Jonathan L.Dec 20, 2025
Getting tired of shelling out $82 every month just to find out I can't even watch my local sports teams. I ended up paying another $18.99 for a different streaming service so I could catch my college team play in their championship game.
David S.Dec 7, 2025
I'm already paying $83 monthly and I'm bombarded with way more commercials than free apps like Tubi. When I logged in recently, it kept pushing me to try the ESPN sports package with no way to decline, just options to try it or see pricier plans. Spending this much money to get treated so badly makes me feel foolish for subscribing in the first place. Honestly, I can't understand why anyone would waste their money on this.
Ronald T.Nov 11, 2025
We couldn't get Disney content for several weeks straight. They offered a twenty dollar credit as compensation, but actually claiming it turned out to be nearly impossible. It works when you can actually use it, but customer support is basically non-existent.
Robert H.Nov 10, 2025
I'm paying extra for NFL TV. I get Thursday games, but now Monday night is gone. This streaming service is awful, and I'm canceling at the end of the year. That'll save me ninety dollars!
Diana V.Nov 9, 2025
I liked the rates, but now they're pulling ABC, Disney, and ESPN and I'm furious. There's no live customer service to speak with either. I've stuck with them for over four years, but I definitely won't be coming back even though I'd never go back to Comcast.
Michael R.Nov 8, 2025
It really bummed me out that I couldn't watch Monday night football on November 3rd 2025, plus I got blocked from ABC channel 7. Those are shows I love, but they're gone because of YouTube TV's dispute with Disney. I had to cancel my subscription over it. To make things worse, the sound cut out sometimes even though my smart TV works great otherwise. They never told us ESPN and ABC were being removed from the service, and I'm pretty sure they're still charging folks nearly $96 a month.
Youtube Review FAQ
What is the overall rating for YouTube TV at RetailCoupons.com?
YouTube TV is rated 1.6 out of 5 based on 16 customer reviews. The majority of ratings are one star, reflecting significant dissatisfaction among subscribers.
What are the most common complaints about YouTube TV?
Shoppers most frequently report playback errors, buffering issues with recorded content, login and account problems, and difficulty accessing local channels or live sports. Many also criticize customer service as nearly non-existent, with extremely long support queue wait times and unresponsive billing departments.
Do customers think YouTube TV is worth the price?
No. Multiple reviewers express frustration with the monthly cost (around $82 to $83) and argue the service does not deliver adequate value. Customers often note they must purchase additional streaming subscriptions to access content YouTube TV lacks, particularly local sports, making the total cost unsustainable.
What technical issues do subscribers encounter?
Common technical problems include persistent playback area errors that prevent viewing, buffering lasting 15 to 90 seconds on recorded programs, login failures, and content restrictions such as unavailable Disney content or local channels. Billing system errors also prevent customers from updating payment methods.
Would shoppers recommend YouTube TV to others?
Based on review sentiment, the vast majority of reviewers would not recommend the service. Multiple customers explicitly state they are switching or planning to switch to competing services due to poor performance, customer service failures, and high costs.