Viralstyle is an online marketplace for custom apparel and accessories featuring customer-designed products. This page aggregates verified shopper reviews to help you understand what to expect when ordering from the site, including shipping times, product quality, and customer service responsiveness.
Viralstyle Reviews
4.0
21 reviews
What Shoppers Say About Viralstyle
Created with AI, based on recent reviews
Viralstyle is rated 4.0 out of 5 by 21 shoppers, with reviews sharply divided between five-star and one-star ratings. Positive reviewers report receiving items that match expectations and express satisfaction with their purchases. However, the majority of complaints focus on serious operational issues: extended shipping delays (items arriving weeks late or remaining unshipped for months), unresponsive customer support, design discrepancies between product images and actual prints, refund complications, and concerns about the company using designs from independent artists without proper licensing.
Recurring problems include difficulty reaching customer service, incomplete refunds despite return authorization, and tracking information that fails to update. One shopper waited nearly a year for a necklace that never arrived, while another received an apparel item with a print three times larger than advertised. The lack of responsive support appears to be a common thread across negative experiences, making it difficult for customers to resolve issues when they arise.
Customer Reviews (21)
Sorted by: Most recentEmily S.Oct 8, 2025
Watch out - this company steals designs from legitimate artists and creators just to get your orders and your payment information. Do yourself a favor and shop somewhere else.
Scott W.May 12, 2025
I placed an order for an Eagles shirt and a sweatshirt back in March and got the shirt after a couple weeks. Still waiting on that sweatshirt though! I've tried reaching out to the company multiple times and haven't gotten any response back. That's not what I'd call good customer service. I really try to give my business to small companies when I can, but what they're doing here is just unacceptable.
Ashley P.Feb 21, 2025
I ordered a necklace last year in November and spent about $25 on it, but it never showed up. I was going through my old emails recently trying to get organized and found the order confirmation. Turns out I never got the piece I paid for. When I check the tracking info on their site, it still just says the estimated ship date was 11/21/24. We're now in late February 2025, so there's no way it takes over three months to make and send out a simple necklace. This was actually my first time using the site and I'd never even heard of it before, but I won't be going back. Total waste of money.
Marcus T.Jan 30, 2025
I bought a shirt that was supposed to have a specific design on it. When it came, the print was way bigger than what was shown in the pictures - like three times the size. The return process itself wasn't too bad, and customer service told me through email I'd get everything back including my money and the cost to ship it back. But they charged me $8 for return shipping anyway, which they said they wouldn't. I'm done shopping with them. Just want other people to know this happens if you need to return something.
Daniel U.Nov 24, 2024
Not happy at all. The support team barely responds to messages and customer service is pretty terrible. I've heard that sellers' accounts get shut down without warning either, which is really concerning.
Victoria R.Jul 22, 2020
I ordered two items and got exactly what I asked for. They're wonderful! I'm thinking about ordering two more soon!
Susan C.Aug 14, 2018
The quality of these shirts is really solid and they fit like they should. The design print came out looking great too.
Viralstyle Review FAQ
How is Viralstyle's rating calculated?
The 4.0 out of 5 rating is based on 21 verified customer reviews submitted to RetailCoupons.com. This reflects actual shopper experiences with orders, products, and customer service.
What do shoppers praise about Viralstyle?
Positive reviewers report receiving items that match the product descriptions and designs they ordered, with some customers satisfied enough to plan repeat purchases.
What are the main complaints about Viralstyle?
The most common issues are extended shipping delays (some items taking months to arrive or never arriving), unresponsive customer support, print designs appearing much larger or different from product images, incomplete refunds despite return authorization, and concerns about design theft from independent artists.
How responsive is Viralstyle customer service?
Multiple reviewers report difficulty reaching customer support, with some stating the team barely responds to messages. One customer reported unresolved issues even after attempting multiple contact attempts.
Would shoppers recommend Viralstyle?
Reviews are highly polarized. Satisfied customers recommend the site, while dissatisfied shoppers explicitly warn others to shop elsewhere due to shipping problems, customer service issues, and design concerns.