ZitSticka offers skincare supplements and topical products designed to address acne and related skin conditions. This RetailCoupons.com store review aggregates shopper ratings and feedback to help you evaluate whether their products and service meet your needs before you buy.
ZitSticka™ Reviews
What Shoppers Say About ZitSticka™
ZitSticka products receive mixed feedback from shoppers, with a significant portion reporting that items failed to deliver visible results for their skin concerns. Several reviewers noted that customer service can be unresponsive or unhelpful when issues arise, and some experienced fulfillment problems such as incomplete orders or expired products. A smaller group of shoppers reported positive outcomes, but they represent a minority among recent reviews.
Recurring complaints center on refund difficulties, slow or non-existent customer support responses, lengthy shipping times, and what some describe as inflexible company policies. Subscription cancellation has been flagged as unnecessarily complicated. Several reviewers expressed frustration with the company's unwillingness to address product effectiveness concerns or provide remedies when items did not work as expected.
Customer Reviews (20)
Sorted by: Most recentThe supplement I got was expired. When I contacted support they said they'd refund me. Still waiting on that refund more than two weeks later.
I was hoping the reviews were wrong, but unfortunately they weren't. I signed up for a quarterly subscription for their supplement and when it showed up, they'd only sent one jar instead of the three I paid for. Not terrible, and customer support fixed it pretty quickly by shipping the rest out. But here's where it got bad. Within a few days of taking it, I was dealing with awful nausea with each dose even though I was taking it with food like instructed. I'm talking about wanting to throw up constantly, kind of like taking too much zinc. I reached out to support about returning the two unopened bottles and noticed there was even a specific dropdown option for this exact situation, but nope, they said they don't do returns at all. I'm giving two stars instead of one because they do publish their return policy if you dig for it, but turning down a refund for unopened product just feels wrong. I was super polite about the whole thing too.
Really shady business practices. They won't delete your information even after you tell them about data protection laws. Canceling a subscription is also unnecessarily complicated and difficult.
Bought several products thinking they'd work out, but ended up wasting my cash. All three items I purchased didn't do anything for my skin. I reached out to customer service politely and got told our research shows this works but if it doesn't work for your skin type we can't help you. Plus no refunds. How am I supposed to see this research they keep mentioning? Seems like anyone could slap a product on the market with zero results and zero accountability. Should've checked the reviews before spending all that money. Honestly considering reporting this to consumer protection agencies because this feels like a potential scam.
Worst company experience I've had in my skincare career as a licensed professional. Zero integrity whatsoever. They closed my wholesale account without notice and wouldn't reply to my emails. Then they increased order minimums without warning or telling me first, never even letting me try to meet the new requirement. I'd been buying from them for years before they decided I wasn't good enough. Won't shop with them again as a customer or suggest them to my clients. Really bad unprofessional behavior.
Their products are okay but shipping takes forever, nobody apologizes about the delay, and customer service is painfully slow to respond or sometimes doesn't respond at all.
After being loyal to this brand for years, I'm pretty disappointed. Starting in November, they charged me for my supplement subscription, sent a confirmation email, but the order never actually shipped. Something about a warehouse problem was the explanation. It's risky because people forget what they ordered and if I hadn't reached out myself, I probably wouldn't have gotten anything for my money. Then December rolled around and it happened again. They took my money, confirmed the order, and then nothing. A week goes by without it even shipping. This is basically theft. You can't charge someone and expect them to chase you down for what they already paid for. If they don't follow up, they're out that cash. Sort this out, please.
Got the large hydro-patch because I had stress breakouts all over my face and wanted something that covered more area than single spots. Never had issues with other spot patches before. Woke up the first morning and saw tons of gunk on it which seemed promising. The next day I noticed discoloration where the patches were but no pain. Then day three everything got really swollen and itchy with clear red lines exactly where each patch had been. Burning feeling too. Had a bad allergic reaction. I'm sitting here now with cold compresses on my face and a prescription for hydrocortisone cream. Had to cancel plans and time off work because it looks so bad, which cost me money I didn't expect to lose. All the reviews on their site are suspiciously glowing which should've been a warning sign. They haven't even asked for my feedback which is weird. Skip this and go with proven products from other brands that won't irritate your skin.
Used their body acne products and got zero results. I tried their full routine for four months which is a decent amount of time to test it. Nothing changed. Feels more like marketing hype than anything that actually works.