Manitobah Mukluks Reviews

Got two pairs during Black Friday sale and the wrong shoes showed up. Customer service said not only would the correct shoes miss Christmas, they'd already sold out anyway. Also, the box says Vietnam but the website says American company, yet when you call they claim Canada. On top of that I have to return the wrong order at the post office and still don't have what I actually bought for Christmas. Awful experience and first and last time ordering from them. Customer service basically said there's nothing they can do. Too bad for me apparently.

Bought a pair of micro mukluks and got a confirmation email saying the order was in the warehouse. They charged my card right away. A week passed with zero tracking updates through their app, which honestly is pretty terrible. Three weeks in I emailed worried about my order since nothing had shipped. They said it was being worked on with a slight delay. A month later they finally said it shipped. Then the next day I got a cancellation email because their website inventory didn't match their actual warehouse stock. Called about my refund and they said accounting needs two days then another week for the refund to hit my card. This company is a mess. Never ordering again and can't recommend them to anyone. Super unprofessional and departments don't even communicate.

Had such a great time wearing my white Mukluks.

Worst time ever dealing with this company. Paid a lot for boots and they use the cheapest shipping method that gives you basically no visibility into where your package is. Never ordering from them again.

Got a pair of mittens for winter and the tag inside said made in China. I thought I was supporting a native company but turns out I was just helping China instead.

These run small and started falling apart at the heel within a couple wears. When I contacted customer service, they basically told me to fix it myself. I'm not interested in supporting them anymore, especially since they moved production overseas and bumped up their prices.

Really let down that this wasn't made in Canada but rather Vietnam. Also disappointed by the product itself since it turned out to be embroidered when the listing focused more on beading and the designer aspect. That's on me for not reading more carefully. Wanted to support an indigenous owned company but this is my last purchase with them.

Ordered their pack boots and received the wrong size immediately. Their return portal wouldn't recognize my order number, so I emailed customer service. They never sent a return label despite me asking six different times! All I got back was some excuse about a strike. I really wanted those tall wrap boots in size 9 but honestly I'm questioning if I even want to buy from this company anymore. My feet are still waiting for warmth!

Got the Tamarack boots years ago and purchased another pair recently. The newer ones lack waterproofing like the original pair. Quality has seriously declined. They ditched the Vibram soles and stopped stitching them properly onto the boot. The wheat design isn't as detailed anymore and the boots sit lower. These have never actually been very warm, so I had to add an alpaca footbed for warmth. Plus they're slippery. It's disappointing when a brand cuts corners after building a solid reputation. Made in Vietnam now too, which is frustrating. Definitely done shopping with them.

I've bought tons of Manitobah boots over the years and was happy with them until recently. My latest order experience was absolutely terrible with their customer service. Honestly, you'd be better off shopping elsewhere. Their support is pretty awful.