Cheap Airport Parking is an online booking service that connects travelers with discounted airport parking options. This page aggregates customer reviews and ratings to help you understand what shoppers experience when booking through the platform, from the ease of reservation to customer service quality.
Cheap Airport Parking Reviews
4.6
22 reviews
What Shoppers Say About Cheap Airport Parking
Created with AI, based on recent reviews
Cheap Airport Parking is rated 4.6 out of 5 by 22 shoppers, with the vast majority reporting positive experiences. Customers consistently praise the service as trustworthy and dependable, noting that the company resolves billing issues quickly when they arise. The booking process is described as straightforward and easy to navigate. However, a small but vocal group of reviewers report serious frustrations with billing errors and customer service follow-up. Some customers experienced being charged twice due to non-scannable confirmations, and report that while initial responses from the company were prompt, subsequent communication stalled, leaving refund disputes unresolved for extended periods.
Several reviewers also mention wishing for the ability to save payment information to their account for future bookings. One reviewer noted the service functions as a middleman and suggested booking directly with the parking facility instead. Despite these complaints, the overwhelming majority of shoppers indicate they would use the service again and describe their experiences as reliable.
Customer Reviews (22)
Sorted by: Most recentMichelle F.Apr 3, 2025
They're very trustworthy. I had a billing matter once and they resolved it quickly. My shuttle stop quit running late in the evening, so if there had been a flight holdup I would've needed another ride option, but that's not their problem.
Sarah K.Apr 3, 2025
Really dependable service. There was a billing problem once but they took care of it right away. My hotel stopped offering shuttle service past a certain time, so if my flight had been delayed I would've been stuck, but that's not on them.
Rachel C.Nov 2, 2024
I ended up charged twice because my confirmation didn't have anything scannable. I emailed the company but got radio silence in return. It feels like using a middleman service. I'd recommend booking straight through the parking company instead.
Matthew F.Jul 27, 2023
Pretty easy to figure out. Would appreciate being able to keep my payment information saved though.
David R.Jul 27, 2023
Pretty straightforward to navigate. Wish I could save my payment details to my profile though.
Paul N.Jul 13, 2023
They got back to me pretty fast initially with their standard response, asking me to provide details about my lot choice and booking number. Unfortunately, they never followed up even though they have all my contact information. They've always come through before, but this refund situation has turned into a real mess.
Daniel L.Jul 6, 2023
Works perfectly every time I use it. Just watch out for how different parking vendors handle payment, since some charge upfront and others bill you on site. I had one vendor try to double charge me even though I prepaid and left on time.
Amanda V.Jul 4, 2023
Huge thanks to the amazing staff who took care of me during my trip from Newark back in May. I was nervous about trying them because I saw some mixed feedback online, but the people working there were so helpful and professional. They went way beyond what I expected. Really impressed with how hard they work to make things better.
Robert T.Jun 24, 2023
Had another fantastic time using this service. The booking process was quick and straightforward. I've gone back to them several times now and haven't experienced any problems.
Cheap Airport Parking Review FAQ
How is Cheap Airport Parking's rating calculated?
The 4.6 rating is based on 22 customer reviews submitted to RetailCoupons.com. The rating reflects the full distribution of customer experiences, from one-star to five-star ratings.
What do customers like most about Cheap Airport Parking?
Shoppers consistently report that the service is trustworthy and dependable. Many praise the straightforward, easy-to-navigate booking process. Customers also highlight that the company responds quickly to billing issues and resolves them promptly.
What complaints do some customers mention?
Some reviewers report being charged twice due to non-scannable confirmations. A few customers also experienced delays or lack of follow-up in resolving refund disputes despite receiving initial responses. Additionally, some shoppers expressed frustration that the platform does not allow saving payment information for future bookings.
Do customers recommend booking through Cheap Airport Parking?
The vast majority of reviewers express satisfaction with the service. However, one customer specifically recommended booking directly with the parking facility instead of using Cheap Airport Parking as a middleman.
How can I write a review for Cheap Airport Parking?
If you have booked through Cheap Airport Parking, you can share your experience on RetailCoupons.com to help other travelers make informed decisions. Your honest feedback about pricing, service quality, and customer support is valuable to the community.