Klymit Reviews

Heads up before you purchase: I got their mattress and it started leaking right from the valve, which seems to be a recurring problem. When I tried to use the warranty, they asked me to fork over $50 to fix it. Their customer service left a lot to be desired.

Got a Cedar XL cot from a reseller overseas and the package showed up sealed but with poles that were too short for that model. I had to ship the whole thing back to Europe at my own expense. The reseller claimed the manufacturer would send a replacement directly, but when I asked for tracking information multiple times, I got nothing. I also reached out to the company myself, but they never responded to any of my requests.

The pad fell apart after being used twice. Since it was over 2 years old, Amazon wouldn't help and told me to contact Klymit. Big mistake. Their so-called lifetime warranty is practically worthless outside the US, and they're asking for $40 just to send me a replacement. Not happening. I'm done with them and will buy from UK brands from now on. Honestly hope they close down.

The Static V2 stopped working after just two uses, deflating in about an hour. I checked for holes and inspected the valve but found nothing obvious. After dunking it in water, I discovered leaks coming from the seams of the chambers. It was basically falling apart. The customer service team was unhelpful and dismissive, with no real explanation or apology for the defect. On top of that, if you're outside the US, their 'lifetime warranty' charges you almost full retail price for a replacement including shipping. I ended up paying roughly 75 percent of what a brand new one costs.

A word to the wise: skip this brand entirely. Their customer service is honestly terrible. I'm writing this so others don't make the same mistake I did. My sleeping pad took forever to show up, and when it finally arrived, it was broken. The pad couldn't hold air properly. I could go into detail about everything I had to put up with, but it mirrors what tons of other people have already complained about. Do yourself a favor and either shop somewhere else or visit an actual store.

Grabbed a couple V2 pads from Costco and one of them wouldn't hold air. Tried to get a warranty replacement and they wanted me to ship it myself. Ended up returning it to Costco instead. The whole process was a headache with endless back and forth emails.

I really liked what they were going for with the Inertia X frame pad's design. Problem is, it never held air from day one, which defeats the whole purpose. I decided to use their lifetime guarantee and sent it back for a fix or replacement. Well, I waited way longer than the promised 5 to 7 business days with zero updates. When I reached out through email, phone, the RMA system, and even Twitter, I got nothing back from them.

Got the Static V2 pad for a Colorado backpacking trip. It felt great and pumped up super fast, plus it barely takes any room in your pack. The pillow that came with it was fantastic. The problem is the pad kept losing air throughout the night and I had to pump it back up a couple times. Didn't rough it up or anything, just used it normally in the tent. Still waiting on a warranty number after a week, but I'm hopeful the replacement will work properly.

Everything arrived exactly like it was shown on their website. My order shipped super fast and showed up just 2 days later. Their website is straightforward and easy to shop on. The whole experience was smooth from start to finish, and I'll definitely be ordering from them again.

The Inertia XL is hands down the comfiest sleeping pad I've ever owned. You can inflate it with just five breath strokes and then use the hand pump to get it perfectly pressurized. When it's packed up, it's seriously compact, like the size of a water bottle. Love how this company is making outdoor gear that actually works. Thinking about getting one of their vests for my ski trips this winter!