FRANKBROS Coupons & Promo Codes
About FRANKBROS
FRANKBROS specializes in men's clothing, offering apparel and accessories for a range of styles and occasions. Shoppers visit RetailCoupons.com to find promo codes and deals that reduce the cost of their purchases at frankbros.com.
How to Use a FRANKBROS Promo Code
- Browse the active offers listed at the top of this page to see what promo codes are currently available from FRANKBROS.
- Copy the promo code from the offer details on RetailCoupons.com.
- Visit frankbros.com and add the men's clothing items you want to your cart.
- Proceed to checkout and paste the promo code into the designated field before completing your purchase.
- Complete your payment to apply the discount to your order total.
Promo Code Not Working? Try This
- The code may have expired, so check RetailCoupons.com to confirm it is still listed as active.
- Some codes apply only to specific items or categories, so verify the code terms match what you are buying.
- Ensure you are entering the code exactly as shown, including any uppercase or lowercase letters and numbers.
- Check whether a minimum purchase amount is required to activate the code.
- Clear your browser cache and cookies, then try entering the code again in a fresh checkout session.
- Contact FRANKBROS customer service if the code still does not work after verifying all conditions.
FRANKBROS Savings Hacks
Offers from FRANKBROS rotate in and out through affiliate programs regularly. Check back often at the top of this page to catch new codes before they expire.
Some retailers allow combining a promo code with existing sales or clearance pricing. Always review the terms to see if multiple discounts can be applied together.
Many clothing retailers send exclusive offers to email subscribers. Consider opting in to FRANKBROS communications to receive early access to promotions.
Men's basics like plain t-shirts and neutral pants often go on sale at the end of a season. Pair these discounted items with a promo code for greater savings.
FRANKBROS Shipping Policy
Shipping costs and policies vary by order value and destination. Review the shipping details on frankbros.com during checkout to see the estimated delivery time and fees for your purchase. Many clothing retailers offer standard and expedited shipping options, so compare what works for your timeline and budget.
FRANKBROS Returns & Refund Policy
Return policies typically include specific time windows and conditions for exchanging or refunding unworn items with tags attached. Check the returns section on frankbros.com or contact their customer service for details on how to process a return and whether original shipping costs are refundable.
FRANKBROS FAQ
Does FRANKBROS have active promo codes right now?
Can I use multiple codes on one order?
What type of discounts does FRANKBROS offer?
Are there codes for first-time buyers?
Do seasonal sales have promo codes?
Where should I look for customer reviews of FRANKBROS?
FRANKBROS Reviews
FRANKBROS has a deeply polarized customer base, with the vast majority of shoppers reporting serious problems. The most common complaints involve non-delivery of paid orders, shipment of old or damaged merchandise (particularly candles with leaking oils and deteriorated packaging), incorrect items sent (especially with designer furniture), lack of transparency about international import charges and customs fees, and unreliable delivery timelines even with expedited shipping paid. Many reviewers express frustration that the company is difficult to navigate as a non-US retailer and that customer service, while quick to respond, provides generic assistance without resolving actual problems. A small minority of satisfied customers praise fast delivery, product quality, and good brand selection, but these positive experiences are vastly outnumbered by complaints about financial losses, hassles with returns, and poor order accuracy.
The rating data reflects a store in significant trouble, with 70 percent of reviews being one-star ratings. Shoppers express particular frustration about hidden costs (tariff and customs fees), the burden of international returns, and the company's apparent strategy of clearing old or excess inventory at discounted prices. Even when customer service is responsive, reviewers note it fails to provide meaningful solutions to substantive order and delivery problems.
Received old candles with leaking oils and wet packaging. The wrapping looked dusty and dirty like the products had been sitting in storage for years before being sent to me. They demanded photos from multiple angles which was annoying. Plus I paid eighty dollars in tariff fees. Don't buy anything on sale from them because they're clearing out old stock. The candles were supposed to be high end, but I'm totally let down by the quality and overall experience.
Terrible service. They weren't transparent about import charges, and honestly their website makes it hard to figure out they're not even a US company. I ordered two designer chairs and only received one. Getting the second one was a total hassle - they made me jump through hoops even though the mistake was on their end. Won't be ordering again. Update: What their support person won't mention in their response is that it took almost six weeks to fix this. It was obvious from day one that it was their error, but they kept making me deal with bureaucratic nonsense and took days between responses. A real company would have sent the missing chair within a week.
Don't count on delivery dates from these folks, even if you pay extra for expedited shipping. The quick replies are nice but they're pretty much useless - just generic nonsense with no real help. Skip this store. Also, after waiting 10 days being told my package would ship soon, it finally did go out but got stuck at the border because they didn't include proper paperwork. Absolutely ridiculous.
Fantastic! My package arrived even sooner than expected and everything was in perfect condition. They have such a great selection of quality brands on the site.
Purchased an expensive designer chair and they sent the completely wrong one. Making that kind of mistake on such a pricey item is a horrible experience. It was international so I paid custom fees, and now I have to arrange and pay for the return myself with no refund on the customs or shipping costs. I'm going to be out over two hundred dollars.
Major red flag with this company. I bought something and tried to return it, but they wouldn't accept it. They claimed the item came damaged, but I hadn't even opened the sealed box yet. Either they shipped it damaged or packed it poorly. When I asked for my money back, they refused and supposedly sent the item back to me with wrong customs paperwork. It got stuck at customs and came back to them. Now they've gone silent. It's been two months and I'm out both the money and my original purchase. Stay away from these people. They'll probably respond to this acting like they care, but don't believe it. Their promises mean nothing.
Terrible business. They don't respond to emails and my order never even showed up.
Got a broken product and nothing's been fixed! Since January I've sent tons of pictures and zero resolution. I get one response a week at best. This is unacceptable.
Great communication and the products matched what was advertised and came at a solid price point. The packaging was really thoughtful. They use UPS for shipping which isn't always reliable, but one of my shipments went fine. The other one UPS claimed nobody was home when that wasn't true. Still, overall it was a great experience and I've already ordered again.
Love the variety here! My order came right when they said it would and everything was packed really well!
I've ordered from FrankBros many times over the years and they're a solid, responsive company that you can trust. I'd highly recommend them except for one issue: fragile items like plates and teapots often arrive broken. To their credit, they've refunded me fully every time without argument, but it's annoying to have to take videos and send pictures for their review process each time. I felt bad because I want them to succeed and make good profit instead of dealing with claims. I even tried showing them how other retailers pack porcelain properly, but they said they couldn't change their methods. It's a shame because their poor packing approach is definitely costing them business.
My time with FrankBros has been really disappointing. The customer service team took forever to respond to my issues, we're talking more than a month. When I finally did hear back, I had to explain everything again because the new rep had no clue about my previous complaints. There's no phone number to call either, just email, which made things even more frustrating. I ordered some gifts and the personalized messages never showed up. On top of that, they shipped me the wrong item entirely. What really got me was the complete lack of any kind of compensation for all this trouble. FrankBros really needs to step up their customer service game.
I was hesitant to order because I'd read some negative things online about FrankBros. But honestly, I was pleasantly surprised. My order showed up fast and the selection of design items they have is really impressive, plus the prices are fair. I'm really happy with what I got!
Absolutely awful service! Bought a set of six wine glasses that should have been different colors, but they sent me duplicates. When I complained, they told me I'd have to send everything back and reorder from scratch. Their return process is a nightmare - confusing paperwork, wrong documents they gave me, and responses that take forever. I've been stuck dealing with this for weeks with nothing resolved. Total waste of time, don't bother with them.