Motorola Coupons & Promo Codes

Placed an order for a device near the end of December, but the delivery service failed to get it to me and sent it back. Since then I've received nothing, not a replacement or refund. Customer service is useless and ignores emails constantly. Nothing gets resolved. Don't purchase from them because if you ever need support you're in trouble. I can't believe this company is still operating.

Skip Motorola and go with Samsung instead. Once your device fails you'll wish you never purchased this brand. They rank among the worst companies around with customer support that's an absolute nightmare. I strongly urge everyone to avoid these phones. There are persistent headphone jack issues, and when you call for help, you're talking to someone overseas who can't assist properly. Choose a different brand unless you want major frustration and wasted money. Samsung is a far better choice.

Bought a new phone in early 2026 and was told it had a year of warranty coverage. When I called about an issue, they offered to send it in for repairs that would take three to five days. I explained I wear a medical device that I need to keep with me, so I asked about getting a replacement. They agreed to send a used one but required placing a hold on my credit card for several hundred dollars. This company is running a scam and shouldn't be trusted with your money.

How do you release a phone like the G35 that barely functions? The WiFi is nearly unusable and software updates are basically nonexistent. The support offered is laughable. Would I purchase another Motorola product? Absolutely not.

Purchased a new phone through their website and received an unsealed box. The parent company wouldn't help because they claimed I bought it from Motorola's site, yet the invoice shows the parent company's name. That's suspicious and dishonest. The only way to contact the manufacturer is through a messaging app, which feels sketchy. Based on numerous similar complaints online, this company has serious customer service problems.

Got a Razr 40 Ultra and like many others, the hinge broke after just six months even though I was careful with it. Returned for warranty coverage and was told this defect doesn't qualify. Apparently that hinge failure at six months is normal wear and tear to them, so what would actually be covered? I'm done with Motorola forever. I plan to tell everyone I know to steer clear of their products so nobody else wastes their money.

Never had issues with my Motorola until a recent software update completely ruined everything. The update installed games I never wanted, changed my lock screen and screensaver without permission, and now I'm constantly bombarded with advertisements. This experience has me seriously considering switching brands after today.

Plenty of issues with this phone including display problems, sluggish searches, and a battery that drains way too quickly. Attempted to return it but learned they only accept returns within two weeks. Since I'd had mine for three weeks, they said it was my problem to keep it. Stay away from the Moto G Power 2025 and honestly most Motorola phones in general. My previous Motorola was equally bad.

I've owned two different Motorola models and both have been disappointments. Started with the G Play model and returned it repeatedly to the store because of constant defects. Later purchased the Edge 5G from my carrier and went through four replacements due to identical issues. I'm currently using a phone I don't even want because of my contract situation, but I can't justify spending hundreds on a new device. If I could, I'd destroy this thing completely because that's all it deserves. You might get lucky, but I certainly didn't.

Had a really bad experience overall. Bought the Edge 50 Neo at a discount in May and was satisfied initially, but within days the battery started acting up with random drops and weird fluctuations. Returned it to the store for testing, which meant transferring data back to an old phone while staff acted like I didn't know what I was talking about. After they reset it, naturally they found nothing wrong. The battery kept misbehaving though, plus overheating and unexpected drainage. A small blinking green dot showed up on screen months later, and by October the phone completely died. Only then did testing confirm actual defects with the battery. I had to return the phone twice and spent days without it, losing important texts and photos when it died. They replaced it last month, but the replacement is already overheating during charging. This is clearly a quality issue across their devices.

Owned a Moto 14 for over a year and a half and it's the worst device I've purchased. The only reason I haven't replaced it is because setting everything up again sounds terrible. Why does this company exist? Their products are junk. One star was generous because negative ratings aren't available. Moto clearly stands for the most obvious garbage option available. This is the nicest thing I can say about it. These phones are cheap and that's the only appeal, but quality is nonexistent. A new phone is coming soon and I'll be documenting the destruction of this power-draining brick.

Motorola TracFones have tons of issues and feel flimsy and poorly designed. Turning them off and back on when needed is surprisingly difficult. The camera capabilities are weak and colors never appear right. Right now I'm stuck in safe mode with no way to disable it despite the option appearing. Getting help from a real customer service agent is impossible because they only respond via text, and that often doesn't solve anything. I'd recommend everyone avoid wasting money on these phones.

Got a Moto E15 that froze after three months with error messages. Brought it to the store where they thought it was a software issue so I had to contact the company directly. Phone numbers weren't recognized and their online chat was inaccessible, plus I couldn't find the shipping label anywhere. No customer support exists. Ended up buying a replacement and now trying to get a refund through my credit card company. My advice is don't buy a Motorola phone. If zero stars were possible, that's what it would get.

The Moto Go5 is absolute garbage masquerading as a smartphone. I was misled when purchasing and needed something cheap to fill time after losing my original phone. I specifically asked about Google Pay capability for contactless payments and was assured it would work, but it doesn't. It also lacks 5G functionality. The phone is packed with unwanted gaming apps that I keep deleting, yet new ones mysteriously keep appearing. Four months in and the battery barely holds a charge while taking forever to recharge. Do yourself a favor and avoid this terrible device.

Terrible customer service and a disappointing experience. Ordered two phones directly and returned one unopened while refusing delivery on another. After waiting three weeks with zero communication about my refund, I reached out but customer service couldn't tell me when I'd see my money back. Buying straight from the manufacturer is a mistake if you need to return anything. This brand is off my list permanently.