Public Mobile Canada Coupons & Promo Codes

Terrible service. I updated my card too late and they cut me off at 8 in the morning instead of waiting until the end of the day. I paid within an hour but still had no service 5 days later. It took 3 days just to get a response to my message. After three years with them, I finally canceled. Problems have been constant from day one.

My activated, non-renewed SIM card won't work for a new plan. They want me to buy a different SIM card to reactivate. I'm logged in but can't view my account details, billing records, or coverage information. The site just keeps pushing a new subscription on me. I thought I'd give them another shot but support is useless. The website crashes with every payment attempt. These guys are sitting on my credit card and personal info but claim the subscription failed. Total waste of effort.

This service is absolutely terrible. When they transferred my number, my SMS stopped working, but they only provide support through SMS verification codes which obviously wasn't working. So basically I had zero support options. Do not choose this provider if you need a dependable phone service.

Getting my eSIM set up took 7 hours total. They only have online chat support, so agents take 30 to 40 minutes between replies. If their response is unclear because they're rushing or just not paying attention, you're stuck waiting another hour. Unacceptable service experience.

I stayed with them for three years, but my last few months have been rough. Twice in the past three months, my data just vanished overnight. I'm not even a heavy user, maybe 1 to 2 gigabytes monthly. Back in October, it claimed I used 2 gigs in a single day which was false. I fought with their chat support and lost, then had to pay for more data. It happened again last week when 6 gigs disappeared in one day while I was at work barely touching my phone. Going back and forth with support got nowhere. Even when escalated to a manager, they basically ignored me and said it's my issue. I'm now with Rogers instead.

I upgraded my plan, got charged for it, but they kept me on the old lower tier subscription. Couldn't get anyone to help fix it. Their chatbot is completely unhelpful and their ticket system doesn't do anything. Now I'm paying more for less service. Looks like I'll need to call my bank about possible fraud to get my money back.

I was happy with PublicMobile for 4 years, mainly because the price was good and reception was solid. Then I hit a technical problem when trying to add a new service. With no real customer service available, I couldn't get it fixed, so I switched to Freedom. I'm much happier with Freedom now.

I spent three hours trying to port my number and never got it done. Now I'm stuck in a login loop with no way out. Customer service was worthless. Don't bother wasting your time on this company.

Solid budget cell option that uses the Telus network, giving you Telus-quality service for less money. They're able to offer such low prices because they don't have phone support, but they make up for it with an active online community that's genuinely helpful. Definitely the move if you want to cut your phone bill. For those wanting white-glove service and willing to pay more, check out Telus or Koodos.

This is a solid budget cell option using the Telus infrastructure, so you get Telus-level reliability without paying full price. They keep it affordable by skipping phone support, but they've got an engaged online community ready to help. Excellent for budget-conscious people. If you want premium service and can afford it, Telus and Koodos are your picks.

Great budget option for cell service that runs on the Telus network with the same reliability but way cheaper pricing. They keep costs down by not offering phone support, but they have a really active online community that actually helps when you need it. Perfect choice if you want to save money. If you prefer fancy service and don't mind paying more, go with Telus or Koodos.

Honestly, I'd give them less than one star if I could. My account shows I've only used half my data, but then they cut off my access. I tried using their points to buy extra data and nothing happened. Same issue with U.S. roaming data. Stay away from this company. When I opened a support ticket, I got useless answers and they even asked for my credit card info. No way that's happening.

Pretty awful operation. I understand Canadian cell plans are rough, but forcing customers to downgrade their plans after less than half a year is a terrible move. Also, their entire operation runs on robots with nobody actually helping. Disappointing on multiple levels.

Never sign up with this company. Seriously.

I switched providers because their customer support was really disappointing. They messed up porting my number and getting consistent help was nearly impossible. One rep would tell me one thing, then the next person would say something completely different.