1-800-Balloons specializes in balloon bouquets and balloon gift arrangements delivered to recipients nationwide. This page aggregates independent customer reviews to help you understand what shoppers actually experienced when ordering from this company.
1 800-balloons Reviews
1.1
21 reviews
What Shoppers Say About 1 800-balloons
Created with AI, based on recent reviews
1-800-Balloons has an extremely poor reputation based on customer reviews. The overwhelming majority of shoppers report critical failures in basic service: balloons arriving in deflated or unusable condition on the same day of delivery, orders that never arrive despite payment being processed, inconsistent delivery policies that result in cancellations without clear explanation, and unavailable customer service when issues arise. Multiple reviewers spent over 100 dollars on balloon gifts only to have them fail to deliver value, arriving flat or not arriving at all.
The rare positive feedback represents only a tiny fraction of reviews. Shoppers consistently recommend avoiding this company and purchasing from local florists instead. Complaints about deflation are particularly damaging, as balloons that arrive in poor condition on the day of a celebration represent a complete failure of the product promise. The combination of delivery problems, product quality issues, and unresponsive customer support creates a pattern of service failure that dominates the review data.
Customer Reviews (21)
Sorted by: Most recentGregory N.Dec 31, 2025
Won't give them even one star if I could. This company failed me completely. I ordered balloons a week before the delivery date and the person never received them. They claimed the balloons were on the way but that never happened.
Tina B.Oct 31, 2025
Terrible experience. Got a balloon bouquet for my daughter's twenty-first birthday that arrived at noon, but by eight thirty that night almost every balloon was deflated. Over a hundred dollars down the drain. You're better off buying from a local flower shop.
Michael D.Jul 7, 2025
I placed two orders for the same location ten minutes apart. One got delivered and one got cancelled because the system said there wasn't enough time for same day delivery. Yet the first one made it, so that makes no sense. Then they told me the second order had mylar balloons that couldn't be delivered in Florida heat, but guess what, the first order had mylar too. I'm never ordering from them again. I'll find a local place myself. I talked to a representative named Carol who tried to explain it but that didn't undo the damage. I needed both orders.
Catherine H.Mar 3, 2025
Don't order from them. I sent my granddaughter birthday balloons costing over a hundred bucks and they were completely flat by that evening, same day they got there.
Kevin J.Jan 27, 2025
Ordered an expensive balloon gift for someone's birthday. Three days later it still hasn't come but I was already charged. Can't get a supervisor on the phone and nobody picks up. This is unreal. How do you take someone's money and not deliver? Nobody answers the phone.
Robert T.Jun 12, 2024
Got an email today saying an order I'd placed three weeks ago won't be delivered. They said they don't have a partner in my area to handle it and issued a refund. An inconvenience? That's how they described it? I definitely should have read the reviews before buying. This is really disappointing and I'm warning everyone else to check the feedback first.
Sarah M.Dec 13, 2023
Total waste of money. I bought birthday balloons for my kid and they didn't tell me until noon that they couldn't deliver it. That completely ruins the whole point of ordering them online instead of just stopping by a store myself.
Angela P.Oct 7, 2023
Got a balloon arrangement for my grandson's first birthday across the country and it was nothing like what I expected. The whole thing looked made for a girl, and even though I knew substitutions might happen, this was way off. Plus, the balloons weren't even fully inflated on delivery day and fell to the ground two days later. This was over a hundred dollars and honestly embarrassing. I wish I could have shared photos but the site doesn't allow that. They had a chance to make it right but wouldn't.
Brandon K.Aug 4, 2023
I'm out of town and really wanted to surprise my son on his eighteenth birthday. This afternoon they called to say their local vendor ran out of helium, which makes no sense for a business. They thanked me for ordering and said I'd get my money back in five to seven days. Some birthday surprise that turned out to be.
Diane C.Aug 3, 2023
I ordered a large stuffed bear with a balloon bouquet for my ten year old grand niece. Her dad had just passed in an accident that weekend and I wanted to give her some comfort. I understand they swap out animals sometimes but instead of a large bear, she got a tiny puppy. I can't reach anyone and nobody's calling me back about this.
1 800-balloons Review FAQ
What is 1-800-Balloons' average rating?
1-800-Balloons is rated 1.1 out of 5 based on 21 customer reviews on RetailCoupons.com. The vast majority of reviews are one-star ratings.
What are the main complaints about 1-800-Balloons?
The most common complaints are balloons arriving deflated or flat on the delivery day, orders never arriving despite being charged, unexplained order cancellations, and inability to reach customer service by phone when issues occur. Multiple reviewers report spending over 100 dollars on balloon gifts that failed to meet basic expectations.
Do customers recommend ordering from 1-800-Balloons?
Based on reviews, customers do not recommend 1-800-Balloons. Multiple reviewers explicitly state that shopping from a local flower shop would be a better choice, and many warn others to check reviews before ordering.
What product quality issues do reviews mention?
The primary product quality issue is premature deflation. Multiple customers report that balloon bouquets arrived in good condition but were nearly or completely deflated within hours of delivery, making them unsuitable as gifts.
Are there any delivery reliability issues?
Yes. Reviews describe orders that never arrive despite payment processing, same-day delivery cancellations with inconsistent explanations, and cases where orders placed three weeks in advance are suddenly cancelled due to lack of service partner availability in certain areas.