Acorn TV is a streaming service offering British and international television content, with a focus on dramas, mysteries, and period pieces. This page aggregates RetailCoupons.com ratings and reviews to help you understand what current and former subscribers experience with the service's technical performance, customer support, content library, and subscription management.
Acorn TV Reviews
1.8
22 reviews
What Shoppers Say About Acorn TV
Created with AI, based on recent reviews
Acorn TV receives overwhelmingly negative feedback from shoppers, with 1.8 out of 5 by 22 reviewers. The most consistent complaints center on technical problems: the app frequently crashes or fails to function, streaming experiences are plagued by buffering and freezing, and audio cuts out unexpectedly. Beyond technical issues, shoppers report serious concerns with customer support (unresponsive or unhelpful), billing problems (duplicate charges, unexpected renewal offers disguised as cancellations), and refund denials even after service failures. One positive aspect mentioned is that some content is described as good when the service actually works.
A small minority of shoppers gave high ratings, suggesting the service has appeal for certain viewers when functioning properly. However, the vast majority of feedback indicates systemic problems that overshadow any content value. Common frustrations include difficulty canceling subscriptions, inadequate technical support, and the company's unwillingness to address service failures with refunds. Shoppers consistently recommend avoiding the service or choosing alternatives like BritBox, citing the combination of unreliable performance and poor customer service as disqualifying factors.
Customer Reviews (22)
Sorted by: Most recentSusan R.Aug 7, 2021
We've been using acorn for almost a full year now and have really enjoyed it, though lately we've been struggling to find shows we want to watch. Do you have any new English detective series coming soon?
Acorn TV Review FAQ
How is Acorn TV's overall rating calculated?
Acorn TV is rated 1.8 out of 5 based on 22 customer reviews submitted to RetailCoupons.com. This rating reflects the average of all submitted scores, with the distribution showing 77 percent of reviews giving one star, 5 percent giving two stars, and 18 percent giving five stars.
What are the main complaints shoppers have about Acorn TV?
The most frequent complaints involve technical problems: app crashes and failures, buffering, freezing, and audio cutting out during playback. Shoppers also report serious issues with customer support being unresponsive, difficulty canceling subscriptions, double billing, denied refunds despite service failures, and confusing cancellation offers that lead to unwanted renewals.
Are there any positive aspects mentioned in Acorn TV reviews?
A small number of shoppers mention the content library includes good programming, and the service functioned adequately initially for some users. However, these positives are heavily outweighed by the technical and customer service issues that dominate the feedback.
What should I know about canceling an Acorn TV subscription?
Multiple reviews report that canceling is difficult and confusing, requiring significant time to find instructions. Shoppers also warn about cancellation offers that appear as free month deals but lead to automatic charges, with some noting unclear communication about when renewals will occur.
Do shoppers recommend Acorn TV?
Based on the review data, the overwhelming majority of shoppers do not recommend Acorn TV. Several reviewers explicitly suggest choosing competitors like BritBox instead, citing superior reliability and customer service as key reasons to avoid Acorn TV.