American Greetings Reviews

This organization has zero interest in keeping customers satisfied and will rip you off on membership costs. The site doesn't have common names available for sending digital cards, and you're stuck without a way to add them yourself. Right after I renewed, I asked for my money back. They said no way, claiming they never give refunds on memberships. But I never saw anything stating that on their website.

I've been using this service for quite a while now. There have been technical issues before, but the wide range of options usually made it worth sticking with them. They recently introduced a new create your own card feature that seemed promising at first. The first time I sent my custom card to a large group, almost 27 of them came back as undelivered even though I know those people would have opened them. I emailed about it and they asked me to try some troubleshooting steps and resend. I did all that, but they all bounced back again. The next time I tried sending to a group, 22 more got rejected. I called this time and got a friendly rep, but she didn't have any real solutions and said she'd escalate it to their technical team. Based on what happened, I think the problem is with sending one card to multiple people at once or with the whole create a card system. I've told them this. Unfortunately nothing improved, so I quit using that feature. This whole situation has been incredibly annoying, and I'm running out of options. I'm seriously thinking about canceling my subscription and finding a different service.

This company charged my card even though I never even created an account with them. Nobody in my household had visited their website that I'm aware of, but there was a twenty two pound charge on my bank statement. How did they pull this off? This is a scam and you should avoid them completely.

This is an internet scam, plain and simple. I wish I could rate them zero. Don't buy anything from this outfit. Don't put any trust in this outfit. A buddy of mine wasn't able to receive a fifty dollar gift I sent to them. The money was supposed to get returned after thirty days, but instead the company kept it and pulled another five bucks from their bank account without permission for reasons nobody explained. Even though my friend emailed customer support with proof like screenshots and documentation, they did absolutely nothing. American Greetings used to seem legitimate, but their internet business is basically a ripoff scheme. Check out all the other reviews and you'll see they're all telling you the exact same story. Pick a different company.

Total rip off. You can grab the same cards at your local store for eight bucks each, and they're much better quality. The ones here are extremely cheaply made, and despite being labeled with special music features, none of them actually play anything. I'm really disappointed.

If possible, I'd rate this lower than one star because they're running a scam. Stay far away from this outfit. I used their seven day trial and canceled it, yet they turned around and charged me 34.99 in US dollars and 50 in Canadian funds. When I called asking for my money back, the rep claimed I didn't give them enough notice, even though I had sent multiple emails with no replies. Don't do business with these people.

These folks are absolutely terrible! Do not let them fool you into handing over your credit card. They will drain your account even after you turn off automatic billing. I contacted my credit card company and complained to them several times and still got nowhere with getting the charges reversed or stopping the unauthorized charges. I'm making complaints everywhere I possibly can to warn everyone that this company is dishonest.

Watch out for what they call a trial membership. I canceled mine on the required date early in the morning, but they still charged me almost thirty dollars later that same day. When I contacted their support team, nothing happened for a week. When they finally responded, they just told me to check out their terms. I tried reaching them again and got the exact same unhelpful message. Don't fall for the hype about the trial because it's basically a trap. Also, the greeting cards themselves aren't very good quality.

Awful support team and no desire to keep customers coming back. I wanted to use their cards to reach out to my professional network during the holidays like I'd successfully done twice before. When I went to upload my contacts to send out the cards, they'd gotten rid of that function. Right away I asked for a refund and explained why. A support person emailed back saying they never issue refunds. I reached back out explaining I'd asked to close my account, they hadn't closed it, I got nothing for my money, and I don't want anything to do with them. They told me again they don't refund under any circumstance, but said they'd shut everything down immediately. From reading other people's feedback, their support is terrible and their tools don't come close to matching other sites that offer the same thing. I was only out a little under ten dollars but apparently it didn't matter to them to try keeping me as a customer. I'm done with them forever.

Absolute bait and switch operation. They won't return your money or stop the charges even when you follow every instruction they give you to cancel before the trial ends on day seven. DO NOT BELIEVE WHAT THEY TELL YOU! This company doesn't deserve your trust! Nothing authentic about this place! Keep your distance!