Emergency Essentials is a supplier of long-term storage food, emergency preparedness kits, and camping meal solutions designed to remain fresh for extended periods. This page aggregates verified shopper ratings and reviews for Emergency Essentials, helping you understand customer experiences with product quality, shipping, and service before making a purchase.
Emergency Essentials® Reviews
What Shoppers Say About Emergency Essentials®
Emergency Essentials shoppers consistently praise the company's product quality, variety, and reliable service. Most customers report fast shipping and appreciate the long shelf life of emergency and camping food products. Many are loyal, repeat customers who value the company's communication about order status, especially during high-demand periods. One reviewer noted a significant frustration: an item displayed as in-stock was later revealed to have a 2-to-3-month shipping delay, which felt misleading at the time of purchase.
The overwhelming majority of ratings are five stars, with shoppers emphasizing that Emergency Essentials has not let them down over years of purchasing. Even customers who experienced pandemic-related delays expressed understanding and appreciation for the company's email updates throughout the shipping process. The single one-star review highlights inventory accuracy as a potential concern, though this appears isolated among the feedback received.
Customer Reviews (23)
Sorted by: Most recentI've been a steady customer of Emergency Essentials for several years. I didn't anticipate the long wait when I put in my last order because of how many people were shopping at once during the pandemic. I got tons of emails keeping me in the loop about my order status while I was waiting. I don't blame them for the holdup since it was out of their hands. They'll have my continued business.
I've been ordering from Emergency Essentials for quite a while now. My most recent purchase took longer to arrive than expected because of the huge demand everyone was experiencing during the pandemic. They kept sending me updates about where my order was at, which I really appreciated. The delay wasn't their fault, so I'm not upset about it. They'll continue to have my business going forward.
Used their products as camping meals for years now. I've also been gradually putting together an emergency cache. The service has never let me down and the food is great. Amazing variety to choose from.
Their products have been my go-to for backpacking meals for years. I've gradually put together an emergency stockpile as well. Service has always been solid and the quality is there. Love how many options they have.
Service is consistently fast. The pandemic did slow down how quickly I received my items, but since it's just a routine order and I'm not in a rush, it's fine. The products are designed to stay fresh for years and they're really good quality. I've been a customer here for many years now.
I ordered something that showed as in stock but then got notified a week later it wouldn't ship for 2 to 3 months. Yes, everyone was buying supplies, but listing items as available when they're not is misleading. The explanation about supply delays that came back to me doesn't hold up. When I placed the order, this situation didn't even exist yet. If something's going to take months to deliver, why claim it's in stock? Either your inventory system isn't working right or items are moving at a snail's pace. Also noticed the response seemed like a template everyone was getting, and there's a spelling mistake in it that should've been caught.
Great experience with the service and the products, plus the delivery was super fast! Jared made sure everything went smoothly and kept me updated the whole way through.
For over two decades, Emergency Essentials has been my only source for shelf stable foods and camping or emergency supplies. They deliver top quality across the board. One thing I'd love to see come back is the smaller cans of freeze dried meals. With just two people at home, the larger cans are sometimes too much. We do buy the Mylar packets as an alternative, but the selection there isn't quite as good.
These folks are fantastic. Even though they were swamped with orders because of everything that was happening, they were honest about it and made a real effort to take care of everyone. My items got here with just a tiny delay and in great shape. Very grateful!