Bewilderment offers a curated selection of unique home fragrance products, body care items, and novelty goods. This page aggregates honest shopper reviews to help you determine whether Bewilderment is the right fit for your needs, rated 3.8 out of 5 by 9 customers.
Bewilderment Reviews
What Shoppers Say About Bewilderment
Bewilderment shoppers are deeply divided in their opinions. Loyal customers praise the company's quick shipping, responsive customer service, and unique product selection, highlighting items like wax melts, body butters, and novelty products as standout purchases. Repeat buyers appreciate the variety and note that the support team goes above and beyond to help with issues. However, detractors report inconsistent product quality, with some wax melts lacking longevity or having generic scents that don't justify the premium pricing. Several reviewers also mention quality control issues with labeling and packaging that varies between orders.
Beyond product concerns, some shoppers have expressed reservations about the company's messaging and brand positioning, citing misalignment with their personal values. The pricing strategy appears to be a sticking point for budget-conscious customers who feel the cost doesn't consistently match the quality delivered. Despite these criticisms, the store maintains a loyal customer base that overlooks occasional disappointments in favor of the overall shopping experience and product variety.
Customer Reviews (9)
Sorted by: Most recentJust got my fourth purchase in and I have to say, this company keeps impressing me. They ship quickly, their team is genuinely helpful, and the variety of products is incredible. The "Corgi Butt" item is fantastic, and I love all the cool add-ons they have available. For someone like me who enjoys collecting interesting things, this place is a dream. I couldn't be happier with my experience here.
Picked up the Simmer Pot and Leaves wax melts after seeing them online. The shipping took longer than expected but I figured it'd be worth it if the quality was there. Honestly though, the Simmer Pot scent is nothing special, smells like basic cinnamon pumpkin you'd find anywhere, and it only lasts about a day. The Leaves one just smells like plain roses, nothing distinctive about it. I'm pretty disappointed considering how long I waited and how excited I was. There are definitely better wax melt options out there that don't require a two week wait time.
The pricing is really high and the quality is all over the place. The owner constantly brings up political topics which attracts a certain crowd, but the actual products are hit or miss. I've received boxes where the labels were perfect one time, then the next order came with peeling, scratched, and discolored labels. The body care I bought ended up turning gray, which is crazy for something costing that much. The color literally faded right out of the products. The small containers are nearly ten dollars each, which feels steep. I got removed from their online community just for asking some straightforward questions, and if your review isn't all positive, you don't seem to matter to them. I've continued to order but the last few purchases have been really disappointing.
First time ordering and I was blown away. The scents are absolutely wonderful. Also grabbed a mystery box on my second order and it was totally worth every penny.
I've been buying from this place for years, way back before they even opened a physical store. Sure, I've tried some items that didn't end up being my favorites, but that's just the nature of exploring different products. The support team is seriously outstanding and handles anything you need. Body Butters, wax melts, and aroma sprays are my staples. There's so much love poured into every aspect of this business. The products themselves, the community they've built, the friendships formed, all of it makes this company special. They stand for love, inclusivity, human rights, and equality. This company genuinely walks the walk. You have my loyalty always.
Not a good fit for me. The values and messaging here don't align with what I believe in.
Really enjoyed shopping here. The product quality is excellent and the prices are fair. The staff members were so nice and eager to help me find what I needed. What I really appreciate is how welcoming and inclusive the store feels overall. The whole vibe matches their values perfectly. Looking forward to coming back again.
I've been loyal to this company for almost 8 years and my journey with them has been absolutely amazing. The owner genuinely cares about every single detail, from reading customer feedback to crafting products with incredible attention. What really gets me is how much they prioritize customer health and wellbeing in everything they create. Once I joined their online community and started using the products, I realized this wasn't just about selling stuff, it's about making a real difference. The company's commitment to mental health advocacy has been honestly life changing for me. In today's world where real care feels hard to find, this business is truly different. They show genuine kindness and understanding in ways that make them feel like family rather than just a brand.
Everything I've purchased has been absolutely fantastic. The wax melts have an incredible scent that beats out any competitor I've tried. My go to products are the Clarity Cure, Lip Scrub, Under Eye Roller, and the lip balms. Everything arrives quickly and is packaged with real care. They also opened a location nearby in the area and it's such a nice space to shop in. Definitely recommend checking it out if you get the chance.