Bloomscape sells houseplants and plant collections online. This page shows what RetailCoupons.com shoppers say about their ordering experience, plant quality, and customer service based on verified reviews.
Bloomscape Reviews
2.9
22 reviews
What Shoppers Say About Bloomscape
Created with AI, based on recent reviews
Bloomscape shoppers are deeply divided. Five-star reviewers praise responsive customer service, with representatives going above and beyond to resolve issues like missing items and order mix-ups, sometimes offering complimentary replacements or upgrades. However, nearly 60 percent of reviews are one or two stars, with recurring complaints about plant quality and condition. Customers report receiving plants significantly smaller than advertised photos, waterlogged containers infested with gnats, plants arriving damaged or dead, and undersized specimens not matching product descriptions. Several reviewers expressed frustration that customer service offers only store credit rather than refunds, and that the high prices combined with quality issues make them unlikely to order again.
Shipping delays and fulfillment problems also appear frequently in negative reviews. Some customers experienced technical glitches causing late shipments, plants not reaching carriers on time, and packages arriving well past intended delivery dates (such as birthday gifts). The stark rating distribution suggests Bloomscape either delivers an exceptional experience or a disappointing one, with little middle ground for shoppers.
Customer Reviews (22)
Sorted by: Most recentLisa T.Aug 9, 2022
The plant seemed fine at first but then gradually got worse and worse. When I looked back at photos from the day it arrived, I could see one part was completely infested with mites. The mites spread throughout the whole plant and by the time I realized what was happening, it was too late to save. A year later and I had to throw the whole thing out. Hard to believe I paid so much for something that died. I've bought much healthier plants at big box stores for way less money. Not worth the investment here.
Bloomscape Review FAQ
What is Bloomscape's average rating at RetailCoupons.com?
Bloomscape is rated 2.9 out of 5 based on 22 verified customer reviews. The rating distribution is highly polarized: 41 percent gave five stars, 32 percent gave one star, and 27 percent gave two stars, with no three or four star reviews.
What do shoppers praise about Bloomscape?
Customers with positive experiences consistently highlight responsive and helpful customer service. Representatives have been noted for quickly addressing issues like missing accessories, offering replacements, and sometimes including complimentary items (such as potting soil) due to inconvenience. Some five-star reviews also mention plants arriving in perfect condition.
What are the main complaints about Bloomscape?
The most common issues are plant quality and size mismatch. Multiple reviewers report plants arriving significantly smaller than product photos suggest, waterlogged soil with gnat infestations, and specimens not matching advertised descriptions. Plants arriving dead or dying shortly after delivery is also a recurring problem. Additionally, customers report slow or failed shipments and note that customer service often offers only store credit rather than refunds.
Do shoppers recommend ordering from Bloomscape?
Recommendations are mixed and depend heavily on individual experiences. Five-star reviewers clearly recommend Bloomscape, especially if issues arise and customer service resolves them. However, one and two star reviewers explicitly caution against ordering, particularly citing high prices combined with frequent quality and condition problems. Several state they would not give the company another chance after poor first orders.
How can I write a Bloomscape review on RetailCoupons.com?
Verified customers can share their Bloomscape purchase experience by rating their order and writing a review on this page. Include details about plant quality, condition upon arrival, shipping speed, and how customer service handled any problems. Honest feedback helps other shoppers make informed decisions.