BlueSkyVitamin.com Reviews

Had some concerns about my order being delayed with the carrier, and since it came with a cooling pack during hot Arizona weather, I worried about whether the product would still be good. The team at this company went above and beyond by sending me research information and details about their products, which really put my mind at ease. Their support staff and product knowledge were outstanding.

I reached out with questions about my probiotics arriving warm and whether they'd still be effective. The team was incredibly patient and helpful, getting in touch with the manufacturer to confirm that the probiotics maintain their quality through shipping regardless of temperature. They answered every question I had about the new product I was trying with kindness and attention. I'm definitely ordering from them again.

I bought heat sensitive probiotics and they came to me hot to the touch, not just warm but actually hot. The contents were damaged and unusable. I called customer service to try and fix this and they acted like they didn't care at all. They told me people complain about this regularly and that the product should still work. That's completely false. The items were wrapped in foil without any ice pack and sitting in a hot box. Customer service shows no concern about anything. All they want is your cash. This is a scam. Buy your vitamins somewhere else and stay away from these people.

We ordered before the holidays and the package never showed up. It was really hard to get ahold of anyone but we managed to send an email to their support team. The person who helped us was terrible. She said we had to do our own detective work to find the package ourselves. They didn't offer to replace it or send a refund. We ended up calling our credit card company and disputed the charge to get our money back. Thank goodness for that option because this is the second time we've had problems with this company. Be careful before buying.

They'll take your money and process your credit card for things they don't actually have available. Watch out.

I received over $200 worth of temperature sensitive probiotics but they arrived hot. The thermal packaging and the ice pack they included didn't keep things cool enough. When I called to ask about a refund or replacement, the customer service rep told me they don't accept returns on temperature sensitive items. This makes absolutely no sense to me since their own product showed up at my house in unacceptable condition, yet they won't take back anything temperature sensitive. I explained that I really liked the company and wanted to continue shopping there, just needed the pills shipped properly. I had previously ordered their infant probiotic and it arrived in great condition. They flat out refused to help and now I have to shop elsewhere. With two small kids at home, I would have been a loyal customer spending hundreds of dollars with them over the years, but instead their support team just said they're sorry and won't do anything about it.

The shipping took longer than they promised. Also, the label warns about exposure to lead, mercury, and cadmium but the print is so tiny you can barely read it. When I tried to return it, they refused because the package was open. Why would a company sell something with these warnings and make the warning almost impossible to see? Don't buy from this place.

Your vitamins will probably be expired before they even get to you. It's been over a week and mine still hasn't arrived.

Absolutely terrible customer service experience. I ordered probiotics that were supposed to arrive within 2 to 4 days but it took a week, and when it showed up the ice pack had melted during shipping. By day 5 I got fed up and bought a bottle from a local store since I couldn't wait anymore. When I contacted support about this, the representative was unhelpful and the manager was even worse. They refused to give me a refund. Avoid this company.

Terrible service and even worse support team. You'll end up having to constantly follow up on your order just to find out where it is, and honestly I'm still unsure if mine will ever show up. Placed it in early January and still waiting. It's pretty clear why there are way more bad reviews than good ones on this site.