BlueSkyVitamin.com sells vitamins, probiotics, and nutritional supplements online. This page features customer ratings and reviews to help shoppers understand real experiences with the company, including feedback on product quality, shipping practices, and customer service.
BlueSkyVitamin.com Reviews
1.7
17 reviews
What Shoppers Say About BlueSkyVitamin.com
Created with AI, based on recent reviews
BlueSkyVitamin.com has a sharply divided customer base. A small group of shoppers praise the company's customer service team for going above and beyond, particularly when addressing concerns about temperature-sensitive products during shipping. These customers report that staff were patient, responsive, and willing to contact manufacturers to verify product integrity, which reassured them about their purchases.
However, the overwhelming majority of reviews are highly critical. Shoppers report recurring problems with temperature-sensitive probiotics arriving hot or damaged, inadequate thermal packaging that fails to protect products during shipping, and inconsistent customer service responses. Common complaints include difficulty reaching support, unhelpful or dismissive representatives, refusal to process returns or replacements for temperature-damaged items, unshipped orders, and charges for out-of-stock products. Multiple reviewers note that staff acknowledge these complaints happen regularly but fail to resolve them satisfactorily.
Customer Reviews (17)
Sorted by: Most recentNicole P.Sep 22, 2023
Really bad customer service. I regret not reading the reviews before buying from them. They claim they work hard to resolve issues and make sure customers are happy but that's just not true.
Jennifer H.Sep 8, 2023
Their customer service team showed no empathy and I had a really bad experience when problems came up. I won't be ordering from them again.
Michelle C.Aug 30, 2023
Got some infant probiotics ordered but the package got held up in Texas during a massive heat wave with temps over 110 degrees. I tried to stop the order or return it because I knew the probiotics would be ruined by the time they reached me in Connecticut. Customer service wasn't helpful at all and gave a strange explanation about how probiotics are still fine even though they ship them with an ice pack. I'm out $40 and never got the quality product I paid for.
Sarah F.Jul 27, 2023
I placed an order for a single item and the very next day I got an email saying my order was canceled because they didn't have enough stock to send it out and my charge would be reversed. The weird part is that same item is still listed as available on their website right now.
Patricia N.Jun 20, 2023
I purchased three bottles of a product and requested 120 count, but they sent me three 60 count bottles instead. When I asked them to fix this mistake, they refused to do anything except offer me a small discount on a future purchase. I wish I had looked at reviews online first because this company has tons of 1 star ratings for not actually standing behind their so called customer satisfaction guarantee or fixing problems.
Christopher V.Aug 18, 2022
Absolutely awful customer service experience. I made my first purchase and then got an email saying I was blocked from the site because I ordered too much product. It was all for business use, not resale, but instead of reaching out to talk about it like normal people, they threatened to contact the manufacturer to prevent them from selling to us. This is by far the worst customer service I've ever seen and I've seen plenty. I wouldn't give these people a single dollar based on how they handle their customers. This is actually my first time writing a review online because I feel like people really need to know what this company is like.
BlueSkyVitamin.com Review FAQ
What is BlueSkyVitamin.com's current customer rating?
BlueSkyVitamin.com is rated 1.7 out of 5 based on 17 customer reviews on RetailCoupons.com. Approximately 82% of reviews are one-star ratings, while 18% are five-star ratings.
What do customers praise about BlueSkyVitamin.com?
Positive reviews highlight the company's customer service responsiveness when customers have concerns about their orders. Shoppers report that support staff took time to research product durability, contacted manufacturers to verify quality after temperature exposure, and provided detailed information that addressed customer worries about damaged shipments.
What are the main complaints about BlueSkyVitamin.com?
The most frequent complaints involve temperature-sensitive products (particularly probiotics) arriving hot or damaged due to inadequate thermal packaging. Shoppers also report difficulty contacting customer service, unhelpful support responses when requesting refunds or replacements, refusal to accept returns on temperature-damaged items, undelivered orders, and charges for out-of-stock products.
Do customers recommend BlueSkyVitamin.com?
Based on the review distribution, the vast majority of customers do not recommend the company. While a small segment had positive experiences with customer service, most shoppers reported unresolved problems with product delivery, quality, and support responsiveness.
How can I write a review for BlueSkyVitamin.com?
To share your experience with BlueSkyVitamin.com on RetailCoupons.com, visit the store page and look for the review submission option. Provide your rating (1 to 5 stars) and describe your experience with products, shipping, and customer service to help other shoppers make informed decisions.
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