Cafe Appliances, a GE-owned brand, sells premium kitchen appliances including ranges, dishwashers, microwaves, and other countertop and built-in units. This page aggregates customer ratings and reviews from RetailCoupons.com shoppers to help prospective buyers understand real-world experiences with Cafe Appliances products and service.
cafeappliances.com Reviews
1.2
13 reviews
What Shoppers Say About cafeappliances.com
Created with AI, based on recent reviews
Cafe Appliances has received overwhelmingly negative feedback from shoppers, with a 1.2 out of 5 rating based on 13 reviews. The most common complaints center on premature failures in core appliances like dishwashers, ranges, and ovens within two to three years of purchase, combined with extremely high repair costs (often $500 to $850 or more). Shoppers report that warranty claims are difficult to navigate, customer service is unresponsive or unhelpful, and when repairs are finally completed, appliances may still not function properly. Additional frustrations include misleading product listings regarding customizable colors (which require expensive add-on purchases rather than being standard), promotional items that never arrive, and technician no-shows for scheduled service appointments.
The consistent theme across reviews is a perception of poor value for premium pricing, with customers feeling that Cafe Appliances represent a significant financial loss due to durability issues and expensive repairs. No reviewers reported satisfaction with their purchases, and multiple shoppers explicitly recommend avoiding the brand entirely in favor of alternatives. The lack of any four or five star ratings underscores the depth of dissatisfaction among those who have purchased and used these products.
Customer Reviews (13)
Sorted by: Most recentJennifer W.Apr 15, 2022
I'd love to give this a five star rating, but I can't when my double oven and range that I ordered in August 2021 still hasn't arrived. First they said it would come in November or December. Then January. Then February. Then April. Now they're saying sometime between August and October. Every time I call it's a different excuse - chip shortages, then they say because I ordered white. They were happy to take my money right away but seem in no hurry to actually send my product. No five stars from me.
Linda S.Feb 13, 2022
I bought a Cafe stainless steel fridge, stove, microwave, and dishwasher. I had to wait almost a full year for the refrigerator to arrive. Once everything was in place, sure they looked nice at first, but they scratch super easily and constantly look smudged and dirty. For what I paid, these appliances aren't worth it. I really regret the purchase and wouldn't suggest them to anyone.
Kevin P.Dec 2, 2021
I haven't had the best experience with Cafe, mainly because half my order has been delayed over six months with constantly changing delivery dates and now a delivery time that's just undetermined. For the combo microwave and oven that I do have, I'm really let down. It has a tiny compartment yet takes 15 minutes just to preheat to 400 degrees. My other ovens that are similar in size get there in 4 to 6 minutes. The preheat function seems to just be running a timer instead of actually measuring the temperature. I tested this out - when I shut the oven off for 30 seconds after it had been preheating for 8 minutes, the preheat timer started completely over from the beginning. I also tested raising the temperature from 400 to 450 and it claimed to jump 50 degrees instantly. It's clearly just a timer, not responding to actual temperatures.
cafeappliances.com Review FAQ
What is the overall rating for Cafe Appliances?
Cafe Appliances is rated 1.2 out of 5 based on 13 customer reviews at RetailCoupons.com. The vast majority of reviews (77 percent) are one-star ratings, with the remainder split between two-star reviews.
What are shoppers' most common complaints about Cafe Appliances?
Shoppers consistently report that Cafe appliances fail prematurely, often within two to three years of purchase, despite being positioned as premium products. Repair costs are cited as exorbitant (frequently $500 to $850), and customers report difficulty with warranty claims, unresponsive customer service, missed promotional items, and technician no-shows. Some also note that advertised customization options require expensive additional purchases rather than being included as standard.
Do reviewers recommend buying from Cafe Appliances?
No. Multiple reviewers explicitly advise others to avoid Cafe Appliances entirely and choose alternative brands. Not a single review at 13 total reviews expresses satisfaction with a purchase or recommends the brand to others.
How are Cafe Appliances reviews and ratings computed?
RetailCoupons.com displays the average star rating and percentage distribution of all customer reviews submitted for Cafe Appliances. The 1.2 average represents all 13 ratings combined. Individual reviews come from verified customer purchases and experiences with the brand's products and service.
How can I write a review of Cafe Appliances on RetailCoupons.com?
If you have purchased or used a Cafe Appliances product, you can share your experience by submitting a review on the Cafe Appliances page at RetailCoupons.com. Reviews help other shoppers make informed decisions and provide feedback to the brand about customer satisfaction and product performance.