Celsius is a cryptocurrency lending and earning platform that allows users to deposit digital currencies, earn interest on holdings, and access various trading and management tools. This RetailCoupons.com review page aggregates shopper ratings and feedback to help you understand customer experiences with the platform's returns, support, and overall reliability.
Celsius Reviews
4.5
17 reviews
What Shoppers Say About Celsius
Created with AI, based on recent reviews
Celsius receives polarized feedback, with 17 shoppers rating the platform 4.5 out of 5. The majority of five-star reviewers praise the lending and earning returns, highlighting competitive rates, reliable weekly payouts, and responsive customer support. Long-term users since 2019 report consistent performance and zero-fee transactions across multiple cryptocurrency management features.
However, one-star reviews raise serious concerns about account access and customer service. Some users report having funds locked without warning, unresponsive support teams, and difficulty obtaining refunds or communication after April. A smaller subset mentions dissatisfaction with bonus terms they felt were misleadingly presented, citing buried restrictions on promotional offers. These negative experiences suggest potential trust and transparency issues that contrast sharply with positive user accounts.
Customer Reviews (17)
Sorted by: Most recentDavid C.May 10, 2023
Stay away from this. The operators are dishonest. I used a bonus they offered that said 100% match but buried in tiny text was a rule limiting bets to five dollars. It wasn't clearly stated that going over that amount would break their agreement, but they're legally required to make important terms obvious. Don't risk your money at this place.
Brian L.Jul 20, 2022
This platform turned out to be fraudulent. They locked everything I had access to without warning. Whenever we asked for our money back they wouldn't respond, and I've been waiting since April with zero communication. Support is completely unreachable. They claim to have proper licensing but that's false. I've heard similar stories from other users, and some people managed to recover their funds through a third party processor in summer. I filed a formal complaint with documentation of the account freezing so I could attempt to retrieve about 23k. It took time but the refund eventually went through. Several members from my local meetup have also successfully gotten their money back. I'm urging anyone affected to pursue refunds and file complaints with your local authorities to hold the company accountable.
Andrew D.Jun 11, 2022
This is a really strong company. The lending returns are great, the earning returns are fantastic, and support responds quickly and helpfully. If you're brand new to crypto it might take a bit to get up to speed, but absolutely worth it. I spent a lot of time comparing options and while there's negative stuff online, what I've experienced personally is very positive. I truly believe in what this company is doing because they genuinely operate with transparency.
Jennifer P.Jun 11, 2022
Really impressed with this company overall. The lending options are fantastic, the earning rates are excellent, and their support team gets back to you quickly and actually cares. Sure there's a slight learning curve when you're just getting into crypto, but it's totally worth the effort. I did tons of research before choosing them and while there's plenty of criticism out there, my actual experience has been fantastic. This is a company I genuinely believe in because they're really upfront about how they operate.
Nicholas J.Jun 11, 2022
Top choice for storing and managing your digital currency with built in rewards. I've had my money here since 2019 and the weekly payouts are reliable every single time. Manage multiple assets, trade between them, and use various other tools, all without paying any fees. Give it a shot and see what you think.
Steven M.Jun 11, 2022
The best option out there for managing your crypto and earning returns. I've been on this platform since 2019 and the weekly rewards never fail to show up in my account. You can buy, exchange between different cryptocurrencies, and access tons of other features, all with zero fees. Seriously, you should check it out yourself.
Thomas E.Jun 6, 2022
Excellent crypto platform overall. I've relied on this service for quite a while and I'm genuinely impressed by the smooth interface and the strong security measures in place. From what I can tell, the Celsius community is among the absolute best in the industry and you're constantly earning solid rewards just for participating like through staking your assets. I've staked multiple cryptocurrencies for a period of time and collected over five hundred dollars in Bitcoin rewards, which honestly blew me away!
Rachel T.Jun 6, 2022
This is an excellent crypto platform. I've been using it for quite a while now and I'm really blown away by how polished and smooth the experience is, plus the security built in is top notch. The Celsius community is outstanding honestly one of the best in the entire crypto space where you earn awesome rewards just for using it like through staking. I've put several different cryptocurrencies into staking rewards and in just that time I've earned over five hundred dollars worth of Bitcoin back, which is incredible!
Robert K.Apr 20, 2022
I've been keeping all my crypto here for over a year and a half and honestly can't imagine switching to anything else. This platform stands out because of how open and honest they are about everything they do, plus there are absolutely no hidden fees!
Tyler H.Apr 10, 2022
This is a fantastic crypto company! You get rewards on your digital assets every week and the whole community is really engaged. The CEO even shows up on Friday community calls to chat with everyone. One of the coolest things is they have an actual customer support team you can call. If something goes wrong you can reach a real person right away. It's honestly one of the best ways to work toward financial independence.
Celsius Review FAQ
How is Celsius's 4.5 rating calculated?
The rating is based on 17 verified shopper reviews. Eighty-eight percent of reviewers gave five stars, twelve percent gave one star, and no reviews fell into the two, three, or four-star categories, resulting in the overall 4.5 average.
What do satisfied customers praise most about Celsius?
Five-star reviewers consistently highlight competitive lending and earning returns, reliable weekly cryptocurrency payouts, responsive customer support, and the ability to manage multiple digital assets and trade without fees. Long-term users report stable performance over multiple years.
What complaints do dissatisfied users mention?
One-star reviews cite account lockouts without prior notice, unresponsive customer support, difficulty obtaining refunds or communication, and concerns about promotional bonus terms that reviewers felt were not clearly disclosed. Some users question the legitimacy of the platform's claimed licensing.
Would shoppers recommend Celsius?
The highly divided ratings suggest Celsius is recommended strongly by long-term users satisfied with returns and support, but emphatically not recommended by those who experienced account issues or support failures. Prospective users should research recent account security and support responsiveness before depositing funds.
How can I write a review for Celsius?
RetailCoupons.com collects reviews from shoppers who have used the platform. To share your experience, submit a review detailing your interaction with Celsius's features, customer support, returns, and any issues encountered. Honest, detailed feedback helps other users make informed decisions.