Celsius is a cryptocurrency lending and earning platform that allows users to deposit digital currencies, earn interest on holdings, and access various trading and management tools. This RetailCoupons.com review page aggregates shopper ratings and feedback to help you understand customer experiences with the platform's returns, support, and overall reliability.
Celsius Reviews
4.5
17 reviews
What Shoppers Say About Celsius
Created with AI, based on recent reviews
Celsius receives polarized feedback, with 17 shoppers rating the platform 4.5 out of 5. The majority of five-star reviewers praise the lending and earning returns, highlighting competitive rates, reliable weekly payouts, and responsive customer support. Long-term users since 2019 report consistent performance and zero-fee transactions across multiple cryptocurrency management features.
However, one-star reviews raise serious concerns about account access and customer service. Some users report having funds locked without warning, unresponsive support teams, and difficulty obtaining refunds or communication after April. A smaller subset mentions dissatisfaction with bonus terms they felt were misleadingly presented, citing buried restrictions on promotional offers. These negative experiences suggest potential trust and transparency issues that contrast sharply with positive user accounts.
Customer Reviews (17)
Sorted by: Most recentMichelle R.Sep 4, 2021
Their support team can be tough to track down and responses take quite a while, but once you do hear back you're talking to someone who really knows their stuff. That's a big difference from places like Coinbase where you're either getting an automated response or talking to someone who clearly doesn't understand the issue.
David M.Aug 24, 2021
Solid option if you want to make passive income from your crypto holdings. The rates are pretty competitive and the app is easy to navigate. Well done
Brandon W.Jun 2, 2021
Amazing compound interest rates that rival the top tier plus you can take out crypto loans too
James T.May 22, 2021
Performance seems to vary depending on your phone model and operating system. Things work really smooth on newer devices. After I got a newer phone, all my issues disappeared.
Christopher B.Apr 18, 2021
Only been here for a few days but I did my homework before putting my money in because I wanted to make sure it was secure. Your team really seems to care about taking care of customers rather than just making the executives rich, and that's awesome. Thanks for doing right by the community!
Celsius Review FAQ
How is Celsius's 4.5 rating calculated?
The rating is based on 17 verified shopper reviews. Eighty-eight percent of reviewers gave five stars, twelve percent gave one star, and no reviews fell into the two, three, or four-star categories, resulting in the overall 4.5 average.
What do satisfied customers praise most about Celsius?
Five-star reviewers consistently highlight competitive lending and earning returns, reliable weekly cryptocurrency payouts, responsive customer support, and the ability to manage multiple digital assets and trade without fees. Long-term users report stable performance over multiple years.
What complaints do dissatisfied users mention?
One-star reviews cite account lockouts without prior notice, unresponsive customer support, difficulty obtaining refunds or communication, and concerns about promotional bonus terms that reviewers felt were not clearly disclosed. Some users question the legitimacy of the platform's claimed licensing.
Would shoppers recommend Celsius?
The highly divided ratings suggest Celsius is recommended strongly by long-term users satisfied with returns and support, but emphatically not recommended by those who experienced account issues or support failures. Prospective users should research recent account security and support responsiveness before depositing funds.
How can I write a review for Celsius?
RetailCoupons.com collects reviews from shoppers who have used the platform. To share your experience, submit a review detailing your interaction with Celsius's features, customer support, returns, and any issues encountered. Honest, detailed feedback helps other users make informed decisions.