Cheapestairportparking.com offers airport parking reservations marketed at competitive rates. This page aggregates customer ratings and reviews to help you understand what shoppers experience when booking and using the service, including information about pricing, shuttle reliability, and customer support.
Cheapestairportparking Reviews
1.4
20 reviews
What Shoppers Say About Cheapestairportparking
Created with AI, based on recent reviews
Cheapestairportparking.com has received overwhelmingly negative feedback, with 1.4 out of 5 based on 20 customer reviews. The vast majority of complaints center on deceptive pricing practices, with hidden fees that double advertised rates, non-functional shuttle services that fail to arrive as promised, and unresponsive customer support via phone and email. Customers report being charged unexpected daily parking fees despite having paid reservations online, experiencing broken QR codes, and being unable to reach the company to resolve issues. A small number of customers report positive experiences, with one reviewer praising quick refunds when providing flight cancellation documentation, though this represents a minority experience.
The recurring pattern across negative reviews suggests systemic operational failures and transparency issues. Customers frequently mention the impossibility of reaching the company by phone, lack of voicemail setup, and unhelpful email responses that blame specific lots for hidden charges. Multiple reviewers state they would not recommend the service and have filed credit card disputes. The discrepancy between advertised rates and actual charges, combined with unreliable shuttle service that caused customers to book expensive alternative transportation, indicates that the low base price does not deliver the value customers expect.
Customer Reviews (20)
Sorted by: Most recentSteven R.Jan 10, 2024
Complete waste of time. I booked my preferred parking location on their website and got charged immediately. Then I found out they'd assigned me somewhere completely different. I called and got a refund confirmation but it takes them seven to ten days to actually process it. That's obviously by design. The rep I talked to had a strong accent that made communication difficult. Never using this again. Really bad experience.
Thomas B.Nov 13, 2023
This is absolutely a scam. The hotel handling parking through this site deliberately took their phone off the hook so nobody could call and request the shuttle back to their parking lot. Total setup. The hotel refused to refund our shuttle costs saying it was billed through this company. Fair warning to everyone.
Robert H.Oct 24, 2023
This was at a hotel location about half a mile away. I missed my shuttle ride and was confused about whether the 7:45 time was when it left or when it arrived. The driver explained the schedule differently than what I was told. Other customers there had the same confusion. When I got back from my trip, they told me to wait outside at a specific spot even though it was chilly. I called multiple times requesting the shuttle. Nothing. Tried calling again, got transferred, then disconnected. They kept saying it was coming but it never did. I even called a different number to have them contact the local location directly and still no pickup. After two hours in the cold with no ride, I called the main line asking for a refund since I had to arrange my own transportation back. They refused, claiming it was in the terms I agreed to when prepaying. I pointed out that I was promised shuttle service. The representative said there was no refund policy.
Patricia G.Sep 26, 2023
The rate was cheap but that's where the positives end. I waited over an hour for the shuttle back and eventually just called a Lyft instead. The parking lot itself had basically zero security and was just an open area. They asked everyone to park in the back while they redid the front area, but when I returned, my car had been moved to the front lot and towed with a note on it saying I wasn't supposed to park there.
Victoria C.Aug 19, 2023
They charged my card twice for one reservation. When I called customer service, they insisted there was only one reservation on file while I was being billed twice. They refused to actually help me even after I spoke to managers and explained the problem clearly. They basically stole fifty-six dollars from me. This shouldn't be legal.
Nathan J.Jul 13, 2023
Wish the rating system went lower than one star. Customer service is terrible and they don't stand by their own policies. Someone named Joyson told me straight up he couldn't help since my trip got canceled. I sent them an email with my trip dates and didn't hear back for eleven days.
David P.Jun 18, 2023
Awful support team. I tried canceling my parking reservation weeks before my trip and sent three separate emails. Never heard back from anyone. Don't book with them unless you're willing to take the risk.
Marcus T.Feb 23, 2023
Total ripoff. I prepaid for a week of parking through this site and my flight ended up being canceled because of bad weather. The actual parking lot gave refunds to everyone who booked directly with them for the unused days, but they told me I had to handle it through this company since that's where I made my reservation. This company flat out refused to give me anything back even though they weren't being charged for those days I didn't use. You're way better off calling the parking facility directly and booking with them. Plus their advertised rates are misleading too. You don't see all the extra charges until checkout time. The whole thing feels like a total scam.
Jennifer S.Jan 12, 2023
Website makes it sound like shuttles are always available and convenient. That's not the reality at the San Francisco airport. They only run every forty-five minutes and make three to five stops before actually getting to the terminal, which the driver said would take at least thirty minutes. I almost didn't make my flights. Not using them ever again.
Cheapestairportparking Review FAQ
What rating has Cheapestairportparking.com received from customers?
The service is rated 1.4 out of 5 by 20 customers on RetailCoupons.com. The rating distribution is heavily skewed toward one-star reviews, which account for 85 percent of all ratings submitted.
What are the most common complaints about Cheapestairportparking.com?
The primary complaints include hidden fees that substantially increase the final bill beyond advertised prices, shuttle services that fail to arrive or run less frequently than advertised, and difficulty reaching customer support by phone or email. Customers also report unexpected daily parking charges despite having paid for reservations online.
Are there any positive reviews for Cheapestairportparking.com?
A small percentage of customers reported positive experiences. One reviewer praised the company for issuing a prompt refund when presented with flight cancellation documentation, even though this represents an exception rather than the typical customer experience reflected in the ratings.
Do customers recommend Cheapestairportparking.com?
The overwhelming majority of reviewers explicitly state they would not recommend the service. Multiple customers suggest finding alternative parking providers and express regret about choosing this company based on advertised prices.
How are Cheapestairportparking.com's ratings calculated?
Ratings on RetailCoupons.com are calculated from verified customer reviews submitted after purchase. The overall rating reflects the average of all individual star ratings provided by shoppers who have used the parking service.