Chinese Laundry offers a range of footwear including boots, pumps, sandals, and designer styles available for online purchase. This page aggregates shopper ratings and reviews for the store, helping you make an informed decision about whether to shop here.
Chinese Laundry Reviews
4.8
20 reviews
What Shoppers Say About Chinese Laundry
Created with AI, based on recent reviews
Chinese Laundry shoppers are overwhelmingly satisfied with their purchases, rating the store 4.8 out of 5 based on 20 reviews. The vast majority of reviewers praise the fast shipping, accurate sizing, and quality of the footwear across multiple styles including boots, pumps, and sandals. Customers report building collections and returning for repeat purchases, with particular enthusiasm for the designer line and the comfort of the shoes. One reviewer noted appreciation for the unique variations in patterned designs.
A single negative review cited a quality control issue, with a pair of pumps arriving with visible damage to the coating. This isolated complaint stands in stark contrast to the overwhelmingly positive feedback and suggests that defective items reaching customers is rare but does occur occasionally.
Customer Reviews (20)
Sorted by: Most recentMichael R.Sep 9, 2015
The whole buying experience was smooth, and these heels are fantastic. Really happy with my purchase and would tell anyone to check them out.
Marcus D.Sep 3, 2015
It was a positive experience overall. This was my first time ordering from them and things have been good so far.
Jessica P.Aug 31, 2015
My shoes showed up in about a week looking absolutely stunning. Everything was packaged really nicely, and the quality is outstanding. I'm completely thrilled with what I got!
Brittany F.Aug 30, 2015
I always figured this brand was just basic budget footwear, but boy was I wrong! This bootie absolutely wowed me with its buttery soft leather, gorgeous mirrored heel, and sophisticated look that caught me completely off guard!
Rachel H.Aug 20, 2015
I was in a time crunch needing footwear for an important event for my daughter, and the customer service person I spoke with gave me confidence the order would arrive in time. They really came through with fast delivery, and the shoes turned out beautiful and well made.
Tanya B.Aug 10, 2015
I'd be happy to order from them online again. The whole process was really easy and nothing went wrong.
Lauren G.Aug 6, 2015
I ordered an incredible pair of shoes just three weeks before a big wedding. I got a shipping notification right away, but five days went by and my package was still sitting at the facility. When I called them, they apologized and overnighted me a replacement pair the very next day. Their team really stepped up, and the shoes were gorgeous and got tons of compliments at the event!
Amanda S.Jul 29, 2015
These boots are absolutely amazing. I typically wear a size 8 but based on reviews I went up to a 9 and they fit like a dream. I'm really looking forward to rocking them when cold weather comes around. Since I usually go for wedges, I'll need to break in the thinner heel, but it's not overly tall which I appreciate. The craftsmanship is excellent and this was a great purchase.
Michelle O.Jun 4, 2015
The level of service here is seriously top notch. My order got here incredibly fast without me even paying for expedited shipping. On top of that, the shoes are super comfy and have become my go to favorites. Would definitely recommend them to anyone looking for quality footwear.
Chinese Laundry Review FAQ
What is Chinese Laundry's average rating?
Chinese Laundry is rated 4.8 out of 5 stars based on 20 customer reviews tracked on RetailCoupons.com.
What do shoppers like most about Chinese Laundry?
Reviewers consistently praise fast delivery times, accurate shoe sizing, and high-quality footwear. Many customers report buying multiple pairs and express satisfaction with the fit and comfort of their purchases, particularly the boot and sandal selections.
Are there any common complaints about Chinese Laundry?
One review mentioned receiving a shoe with visible damage to the coating and raised concerns about quality control. This appears to be an isolated incident among the reviews tracked, as other customers did not report similar issues.
Do shoppers recommend Chinese Laundry?
Yes. The overwhelming majority of reviewers indicate they would shop here again, with many mentioning they have already purchased multiple pairs and plan to continue buying from the store.
How are Chinese Laundry reviews calculated?
RetailCoupons.com aggregates customer ratings and reviews submitted by shoppers who have purchased from chineselaundry.com. The average rating and distribution reflect all submitted feedback without filtering or adjustment.