Crocus.co.uk is a UK-based retailer specializing in plants and bulbs. This page aggregates shopper reviews and ratings to help you understand what customers experience when ordering from the site, covering product quality, packaging, delivery, and overall service.
Crocus.co.uk Ltd Reviews
4.5
20 reviews
What Shoppers Say About Crocus.co.uk Ltd
Created with AI, based on recent reviews
Shoppers consistently praise Crocus.co.uk for the quality of its plants and bulbs, noting that they arrive fresh, healthy, and securely packaged. The website is described as straightforward and informative, and customers appreciate the quick shipping times. The company has earned loyalty from repeat customers who value the reliable product quality and efficient service.
The main complaint centers on delivery handling rather than the products themselves. One customer reported multiple instances where their delivery courier failed to ring the bell or knock despite someone being home, leaving packages visibly on the porch without proper hand-off. This created security concerns and the customer discontinued ordering as a result. This represents an isolated but significant service issue unrelated to the plants or website experience.
Customer Reviews (20)
Sorted by: Most recentVictoria A.Apr 11, 2026
I've made 3 orders recently, all through the same courier. Not once has the delivery person actually rung the bell or knocked despite us being home. The packages get left on the porch where anyone can see them, which isn't secure at all. I only discovered deliveries happened by checking my tracking updates. I won't be ordering from them anymore.
Christopher F.Apr 10, 2026
I'm a repeat customer with this company. The website is straightforward and provides clear information. Their plant quality is reliable, shipping is prompt, and everything arrives securely packaged.
Andrew S.Apr 10, 2026
I've been ordering from this company repeatedly. Their site is clear and gives you all the info you need. The plants themselves are solid quality and they pack them well with quick turnaround on shipping.
David P.Apr 9, 2026
Shipping was really fast and the plants seem to be in great shape. Fingers crossed the wildlife leaves them alone!
Karen R.Apr 6, 2026
The plants came in secure packaging, appeared fresh and healthy, and got here exactly when expected.
Emma W.Apr 6, 2026
Plants showed up nicely protected, looking fresh and vibrant, and delivery was right on schedule.
Sarah M.Apr 4, 2026
Fast shipping, but the plants were noticeably smaller than what I had in mind when ordering.
Lauren B.Mar 28, 2026
The seed selection is fantastic and the website is simple to use. My order arrived fast, I planted according to instructions, and everything's thriving. I'll be ordering again!
Crocus.co.uk Ltd Review FAQ
How is Crocus.co.uk rated overall?
Crocus.co.uk is rated 4.5 out of 5 based on 20 customer reviews. The majority of reviews (85 percent) award five stars, with the remainder split between four-star and lower ratings.
What do customers praise most about Crocus.co.uk?
Shoppers repeatedly highlight the excellent quality of plants and bulbs, describing them as fresh and healthy upon arrival. Fast shipping, secure packaging, and a clear, user-friendly website are also common points of praise. Many customers are repeat buyers, indicating strong satisfaction.
Are there common complaints about Crocus.co.uk?
The primary complaint involves delivery handling. One customer reported that their courier failed to ring the bell or knock on multiple occasions, instead leaving packages openly on the porch without proper verification of delivery, creating security concerns. This appears to be tied to the courier service rather than Crocus.co.uk directly, though it affected the customer's decision to shop elsewhere.
Do customers recommend ordering from Crocus.co.uk?
Yes. The high proportion of five-star reviews and the presence of multiple repeat customers suggest strong recommendation. However, customers should be aware that delivery experience may vary depending on the courier assigned to their order.
How can I leave a review for Crocus.co.uk on RetailCoupons.com?
RetailCoupons.com welcomes reviews from shoppers who have purchased from Crocus.co.uk. You can share your experience with product quality, website usability, shipping, packaging, and customer service to help other buyers make informed decisions.
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