The Walt Disney Company operates Disneyland and Disney California Adventure in Anaheim, California, along with theme parks worldwide. This page aggregates shopper ratings and reviews to help prospective visitors understand what guests experience at Disneyland, from attractions and entertainment to customer service and value.
The Walt Disney Company Reviews
2.1
12 reviews
What Shoppers Say About The Walt Disney Company
Created with AI, based on recent reviews
Shoppers are sharply divided on Disneyland. A significant portion of visitors express deep disappointment, citing reduced entertainment offerings, scaled-back parades and shows, declining staff friendliness, and what they perceive as aggressive pricing paired with diminished value. Several reviewers compare the current experience unfavorably to visits from decades past, noting that adult-oriented entertainment has been removed and nighttime spectaculars lack the grandeur they once offered. Customer service interactions, particularly around refunds and ticket disputes, have also frustrated some guests who feel treated with suspicion rather than understanding.
Positive reviewers, however, highlight new attractions like the Star Wars area and Tron ride as standout experiences that excite families. These visitors report shorter wait times during off-peak school periods and note that overall trip costs can remain reasonable with strategic timing. The divide appears to reflect broader visitor expectations: long-time guests expect the magic and production values of years past, while those attending during slower seasons with focus on newer rides express genuine satisfaction.
Customer Reviews (12)
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What is the average rating for Disneyland based on RetailCoupons.com reviews?
Disneyland is rated 2.1 out of 5 based on 12 customer reviews on RetailCoupons.com. The ratings are highly polarized: 67 percent of reviews are one-star, 25 percent are five-star, and the remaining 8 percent fall in between.
What do shoppers praise most about Disneyland?
Reviewers highlight new attractions, particularly the Star Wars area and Tron ride, as excellent experiences. Visitors also appreciate shorter wait times during school season and note that families can enjoy the parks at reasonable cost if they plan visits strategically during off-peak periods.
What are the most common complaints about Disneyland?
Recurring complaints include the removal or significant reduction of adult-oriented shows and entertainment offerings, scaled-back parades and nighttime spectaculars, and staff members perceived as unfriendly or unhelpful. Long-time visitors frequently express disappointment that the park no longer provides the magic and production quality they remember from previous decades. Additionally, some guests report frustration with customer service regarding refunds and ticket disputes.
Do reviewers recommend Disneyland?
Recommendations are divided. Families visiting during off-peak times and focusing on newer attractions report satisfaction and indicate they plan to return. However, guests who recall the park's offerings from prior years and those seeking value combined with comprehensive entertainment express significant dissatisfaction and do not recommend return visits under current conditions.
How can I write a review of Disneyland on RetailCoupons.com?
RetailCoupons.com welcomes reviews from visitors who have purchased tickets or services at Disneyland. Share your honest experience regarding attractions, entertainment, staff interactions, customer service, pricing, and overall value. Specific details and comparisons help other shoppers make informed decisions about their visits.