Exploding Kittens is the official online retailer for the Exploding Kittens card game franchise, offering the core games, expansions, and related products. This page aggregates shopper ratings and reviews from RetailCoupons.com to help you understand what customers experience when ordering from the store.
Exploding Kittens Reviews
3.6
14 reviews
What Shoppers Say About Exploding Kittens
Created with AI, based on recent reviews
Exploding Kittens receives sharply divided feedback, with shoppers rating the store at 3.6 out of 5 based on 14 reviews. Many customers praise the company's customer service, describing staff as friendly, humorous, and genuinely helpful when resolving issues, even when problems originated with shipping carriers. These satisfied shoppers also appreciate the games themselves, particularly noting that Exploding Kittens is easy to learn, fast-paced, and has charming artwork. However, a significant portion of reviewers report serious frustrations with fulfillment and product consistency. Common complaints include shipping delays (packages stuck at distribution centers through the holiday season), mismatched card backs between expansions that compromise gameplay integrity, and non-functional promotional gift codes included in orders. Some customers also express concern about the company's marketing practices and data collection methods.
The store's performance shows a polarized pattern, with more than half of reviewers giving five stars while nearly 30 percent rate their experience at one star. While customer service appears genuinely responsive and willing to assist, operational issues around shipping reliability and product quality control seem to be driving negative experiences. Shoppers who had problems typically felt let down by delays during time-sensitive periods and by product defects that the company appears to acknowledge as recurring issues.
Customer Reviews (14)
Sorted by: Most recentDavid R.Dec 21, 2021
Received Wordy as a birthday gift and I'm really impressed. It's an easy-to-learn word game for two players, and the cards are genuinely high quality with excellent die-cutting that makes them pop out smoothly. Had a minor issue with one of the marker pens, which wasn't ideal, but their customer service team was fantastic about it. They really showed they care about making things right when problems happen. That's what separates good companies from great ones, and this team definitely deserves top marks.
Rachel B.Dec 7, 2021
These games are honestly fantastic. They're super easy to learn and always get everyone laughing. I've played them with my in-laws and everyone had a blast. I own pretty much everything they've made. The customer service is phenomenal too - they respond immediately and go the extra mile to help. Can't wait to see what new games they come out with!
Marcus T.Sep 11, 2020
This game is absolutely hilarious and I'm obsessed with it! Got it about a year ago and it's been my go-to item whenever I travel anywhere.
Michelle D.Jun 17, 2020
I picked this up thinking it would be wholesome fun, but I was really bothered by the content. The cards are filled with crude humor and sexual innuendo that's completely inappropriate for kids. I got the family edition twice to double-check, and it's still packed with vulgar imagery and adult references throughout. The artwork includes things like suggestive situations with animals and people in underwear in various compromising positions. This isn't what I'd call family friendly at all. A game about exploding kittens could have been innocent and entertaining, but instead it feels like it's loaded with adult content disguised as a kids game. I'm returning it and would strongly advise parents to look carefully at what's actually in this before buying.
Exploding Kittens Review FAQ
How is Exploding Kittens' rating calculated?
The 3.6 out of 5 rating is the average of all customer reviews on RetailCoupons.com. With 14 reviews, the rating reflects a mix of experiences, currently skewed toward five-star reviews (57 percent) and one-star reviews (29 percent), with fewer middle ratings.
What do customers like most about Exploding Kittens?
Reviewers consistently praise the company's customer service team for being friendly, responsive, and willing to resolve issues even when the problem isn't the store's fault. Many also recommend the games themselves, highlighting that they are easy to learn, quick to play, and feature appealing artwork and humor.
What are the main complaints about Exploding Kittens?
Significant complaints include shipping delays (especially during peak seasons like the holidays), product quality inconsistencies such as mismatched card backs between expansions that affect gameplay, and non-working promotional codes included with orders. Some customers also express frustration with the company's marketing and data practices.
Do customers recommend ordering from Exploding Kittens?
Recommendations are mixed. Those with positive experiences strongly encourage purchases and often mention planning to buy again. However, those who encountered shipping delays or product defects expressed significant disappointment, suggesting the store's reliability varies depending on timing and product availability.
How can I leave a review for Exploding Kittens?
You can submit a review on this page if you have purchased from the store. Share your honest experience, including details about product quality, shipping speed, customer service, and overall satisfaction. All reviews help other shoppers make informed decisions.