FAB CBD sells cannabidiol products including oils and other CBD items. This page shows what shoppers report about their experience ordering from fabcbd.com, including ratings, reviews, and answers to frequently asked questions about the company.
FAB CBD Reviews
2.7
11 reviews
What Shoppers Say About FAB CBD
Created with AI, based on recent reviews
FAB CBD has a divided customer base, rated 2.7 out of 5 by 11 shoppers. Some long-time customers report that the company's quality and service have declined significantly since it appears to have changed ownership, with recurring complaints about refund processing failures, unresponsive customer service, hidden charges on advertised free products, double-charging, and order cancellations without proper communication. A smaller group of reviewers give positive ratings, though recent reviews are overwhelmingly negative, citing dishonest practices and poor support that make the company difficult to recommend.
Common issues include refund systems allegedly down for extended maintenance periods with money owed for weeks, overseas customer service representatives, website technical problems during peak shopping periods, and customer service that either fails to respond or responds with unhelpful, robotic emails. Several shoppers who were previously loyal customers report they would no longer recommend FAB CBD due to these combined problems with product quality changes, billing practices, and support responsiveness.
Customer Reviews (11)
Sorted by: Most recentDavid P.May 28, 2020
Their CBD oil tinctures have been fantastic for me. My joint pain, stiffness, and old injury aches have basically disappeared. The stuff actually works! Plus the customer service is solid, they always have discount codes available, and shipping is quick. Overall really happy with the whole experience.
FAB CBD Review FAQ
How is FAB CBD's rating calculated?
The 2.7 rating is the average of all customer reviews on RetailCoupons.com. Currently, 11 shoppers have left ratings, with 45 percent giving 1 star, 36 percent giving 5 stars, and the remaining reviews distributed across 2 and 3 stars.
What do shoppers say they like about FAB CBD?
A portion of reviewers report having good experiences with FAB CBD in the past, particularly those who were long-time customers years ago. These shoppers note that the company previously ran smoothly and offered top-quality products.
What are the most common complaints about FAB CBD?
The most frequent complaints involve refund processing delays and failures, with some customers reporting they are owed money for weeks while being told refund systems are under maintenance. Other recurring issues include unresponsive or unhelpful customer service, double-charging on credit cards, hidden fees on advertised free products, out-of-stock items without advance notice, order cancellations without proper communication, and website errors during checkout.
Would shoppers recommend ordering from FAB CBD?
Recent reviewers explicitly state they cannot recommend FAB CBD and advise others to skip the company, citing superior products and customer service available elsewhere. Even formerly loyal customers say they would no longer shop there based on recent experiences.
How can I share my FAB CBD experience on RetailCoupons.com?
You can write a review by visiting the FAB CBD store page on RetailCoupons.com and submitting your rating and comments. Your honest feedback helps other shoppers make informed decisions and provides FAB CBD with direct customer input about their service.
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