HotelsCombined is an online hotel booking platform that aggregates rates from multiple sources to help travelers compare prices. This page aggregates verified shopper ratings and reviews to help you understand what customers say about their booking and customer service experiences.
HotelsCombined Reviews
4.9
17 reviews
What Shoppers Say About HotelsCombined
Created with AI, based on recent reviews
HotelsCombined is rated 4.9 out of 5 by 17 shoppers, with 94 percent giving it five stars. Reviewers consistently praise the platform's customer service, noting that representatives respond quickly to issues and follow up to ensure problems are resolved. One shopper highlighted how the team assisted with a vacation membership situation, while another commended their responsiveness when a booking encountered problems.
Several recent reviews flag concerns about potential scams using the HotelsCombined brand name. Shoppers reported receiving suspicious messages on third-party messaging apps and phone calls offering jobs or timeshare sales, with reviewers uncertain whether these communications were legitimate. These warnings appear motivated by caution rather than direct negative experiences with the platform itself.
Customer Reviews (17)
Sorted by: Most recentMatthew J.Feb 2, 2026
Great experience overall. They helped me get out of a vacation membership situation, and while no booking platform is perfect, the customer service really came through. Thanks for the assist!
Christopher W.Nov 7, 2022
Got a suspicious message from a messaging service claiming to be from this company offering a job position. Doesn't seem right. Wanted to warn that someone could be using this brand's name to set up potential scams.
James D.Nov 7, 2022
Got a message on a messaging app from an address claiming to work for this company, offering a job posting reviews. Seemed suspicious to me. Wanted to flag that someone might be impersonating this brand for scamming purposes.
Margaret C.Jan 29, 2019
Need some help here. Received a phone call from someone asking if I'd be interested in selling a timeshare with a vacation club. Just trying to figure out if this is a real connection or something I should be wary of. Any guidance would be appreciated.
Patricia L.Jan 29, 2019
Reached out because I got a call from a company asking if I wanted to sell a timeshare, and I'm not sure if they're legit or connected to you. Would appreciate any guidance on whether this is authentic or if I should be concerned.
Anthony H.Jan 24, 2018
Had a hiccup with my booking, but the customer service team got back to me right away and were really responsive to my concerns. They even checked in afterward to confirm everything worked out. Appreciated the follow up!
Michelle E.Jan 13, 2016
Called customer service and they got back to me quickly with exactly what I needed. Even sent a confirmation email right after. Definitely booking my next trip through them!
Sarah M.Mar 11, 2015
Navigation is a breeze and you get all the top deals refreshed constantly. Really impressed with how straightforward it all is!
Laura G.Mar 9, 2015
Found some amazing hotel deals for both Singapore and Dubai. Really happy with the results and grateful for the help!
HotelsCombined Review FAQ
What do shoppers say they like most about HotelsCombined?
Reviewers highlight responsive customer service and proactive follow-up. Shoppers report that the team addresses booking issues quickly and checks in afterward to confirm resolution. Some credit the platform with helping resolve travel-related problems like vacation membership situations.
Are there complaints in the reviews?
No complaints about the platform's core service appear in these reviews. However, multiple shoppers have flagged concerns about potential scams using the HotelsCombined name, including suspicious job offers via messaging apps and unsolicited timeshare sales calls. These appear to be impersonation attempts rather than issues with HotelsCombined itself.
How are these ratings calculated?
The 4.9 average rating is based on 17 verified customer reviews. The rating distribution shows that 94 percent of reviews are five-star ratings and 6 percent are four-star ratings.
Do shoppers recommend HotelsCombined?
Yes. The overwhelming majority of reviews are five-star ratings, indicating strong satisfaction. Even reviewers flagging scam concerns gave five-star ratings, suggesting they distinguish between the platform itself and outside fraudulent activity using its name.
How can I leave a review on RetailCoupons.com?
If you have used HotelsCombined, you can share your experience by submitting a review on RetailCoupons.com. Verified purchase reviews help other shoppers make informed decisions and provide valuable feedback to the company.