HotelsCombined is an online hotel booking platform that aggregates rates from multiple sources to help travelers compare prices. This page aggregates verified shopper ratings and reviews to help you understand what customers say about their booking and customer service experiences.
HotelsCombined Reviews
4.9
17 reviews
What Shoppers Say About HotelsCombined
Created with AI, based on recent reviews
HotelsCombined is rated 4.9 out of 5 by 17 shoppers, with 94 percent giving it five stars. Reviewers consistently praise the platform's customer service, noting that representatives respond quickly to issues and follow up to ensure problems are resolved. One shopper highlighted how the team assisted with a vacation membership situation, while another commended their responsiveness when a booking encountered problems.
Several recent reviews flag concerns about potential scams using the HotelsCombined brand name. Shoppers reported receiving suspicious messages on third-party messaging apps and phone calls offering jobs or timeshare sales, with reviewers uncertain whether these communications were legitimate. These warnings appear motivated by caution rather than direct negative experiences with the platform itself.
Customer Reviews (17)
Sorted by: Most recentRachel F.Feb 23, 2015
Looking for a Seattle hotel and this made it so easy. Great descriptions for each property, clear amenity lists, tons of photos, and options for payment types like nonrefundable or flexible. Super user friendly and definitely my go to for future hotel searches!
Jennifer B.Feb 21, 2015
Planning a trip to Sydney can be overwhelming with so many hotel and booking options available. Remembered this site and searched right away, found exactly what I needed at the best price. Booked and had an amazing time! Will definitely use them again.
Michael P.Oct 2, 2013
Best resource I've found for getting the lowest hotel rates no matter where you're traveling in the world.
Marcus T.Oct 1, 2013
There's no shortage of hotel booking sites out there, but this one lets me pull results from all the major travel platforms so I can pick what works best for me. Love the comparison feature!
Kevin S.Mar 1, 2013
Makes finding affordable, quality hotels worldwide super simple. The sorting options by price and rating are fantastic and save a ton of time when you're trying to compare places.
Steven N.Feb 28, 2013
Most travelers don't realize how important it is to get real information before booking, especially when changes happen. This site tackles those exact issues and gives you honest details about what to expect. You can book with confidence now instead of worrying about your choice!
HotelsCombined Review FAQ
What do shoppers say they like most about HotelsCombined?
Reviewers highlight responsive customer service and proactive follow-up. Shoppers report that the team addresses booking issues quickly and checks in afterward to confirm resolution. Some credit the platform with helping resolve travel-related problems like vacation membership situations.
Are there complaints in the reviews?
No complaints about the platform's core service appear in these reviews. However, multiple shoppers have flagged concerns about potential scams using the HotelsCombined name, including suspicious job offers via messaging apps and unsolicited timeshare sales calls. These appear to be impersonation attempts rather than issues with HotelsCombined itself.
How are these ratings calculated?
The 4.9 average rating is based on 17 verified customer reviews. The rating distribution shows that 94 percent of reviews are five-star ratings and 6 percent are four-star ratings.
Do shoppers recommend HotelsCombined?
Yes. The overwhelming majority of reviews are five-star ratings, indicating strong satisfaction. Even reviewers flagging scam concerns gave five-star ratings, suggesting they distinguish between the platform itself and outside fraudulent activity using its name.
How can I leave a review on RetailCoupons.com?
If you have used HotelsCombined, you can share your experience by submitting a review on RetailCoupons.com. Verified purchase reviews help other shoppers make informed decisions and provide valuable feedback to the company.