Liberty is a luxury specialty retailer offering curated beauty, fashion, and lifestyle products alongside in-store dining and professional beauty treatments. This page features verified shopper reviews and ratings to help you learn what customers experience when shopping at Liberty.
Liberty. Reviews
5.0
23 reviews
What Shoppers Say About Liberty.
Created with AI, based on recent reviews
Liberty shoppers consistently praise the store's exceptional customer service and knowledgeable staff. In-store experiences, particularly beauty treatments like the Westman Atelier x Skin Rocks offerings, receive high marks for attentive service where staff take time to understand customer needs and provide detailed guidance on skincare and makeup techniques. The shopping experience is enhanced by the on-site restaurant, where visitors appreciate friendly service and quality offerings like mimosas during browsing breaks. Email support is noted for its responsiveness and genuine follow-up care, particularly when customers face difficult situations.
All reviews submitted to RetailCoupons.com are five-star ratings with no negative feedback reported. Shoppers consistently highlight the welcoming atmosphere, staff expertise, and personalized attention as defining strengths of the Liberty shopping experience.
Customer Reviews (23)
Sorted by: Most recentLinda G.Jan 16, 2024
I've been a member of the monthly beauty subscription since day one. When I relocated, my quarterly shipment unfortunately went to my old address. I reached out to customer service immediately and they processed the fix so quickly. They updated everything in their system and had a new box sent out, which I got the very next day. Such great service from a really loyal customer's perspective.
Patricia R.Jan 16, 2024
Been getting the monthly beauty drop subscription since it started, and I'm really happy with it. Recently moved to a new place and my quarterly delivery ended up at my old address by mistake. Called customer service right away and they took care of everything super fast. They updated my info in the system and sent out a replacement box that arrived the next day. Really impressed with how they handled it.
Thomas R.Sep 14, 2023
The support staff are really polite, professional, and they actually know their business inside and out. They work together like a real team and go the extra mile to help. Everything gets packed nicely and arrives complete with nothing missing. The click and collect option works perfectly every time.
Liberty. Review FAQ
What is Liberty's rating on RetailCoupons.com?
Liberty is rated 5.0 out of 5 based on 23 verified shopper reviews.
What do shoppers praise most about Liberty?
Customers consistently highlight the knowledgeable and friendly staff, exceptional in-store beauty treatment experiences, personalized service that makes them feel heard, and the added convenience of the on-site restaurant. Email support is also noted for its attentiveness and follow-up communication.
Do shoppers recommend Liberty?
Yes. All reviews on RetailCoupons.com are five-star ratings, with shoppers describing their experiences as fantastic and a joy to return to, indicating strong satisfaction and likelihood of recommendation.
How are Liberty's ratings calculated?
Ratings are computed from verified customer reviews submitted to RetailCoupons.com. The current average reflects only authentic shopper feedback about their experiences with the store.
How can I write a review of Liberty?
After making a purchase or visiting the store, you can submit your review directly on RetailCoupons.com. Share your honest experience including details about service, products, and overall satisfaction to help other shoppers make informed decisions.