LTD Commodities sells home goods, kitchen items, and general merchandise, often emphasizing discounted pricing and promotional offers. This RetailCoupons.com store review page aggregates customer ratings and feedback to help shoppers understand the reliability and quality of service at LTD Commodities.
LTD Commodities Reviews
2.0
21 reviews
What Shoppers Say About LTD Commodities
Created with AI, based on recent reviews
LTD Commodities is rated 2.0 out of 5 by 21 shoppers, with the majority of reviews expressing strong dissatisfaction. The most frequently cited issues include problematic billing practices where customers are charged the full order amount upfront and then charged again as items ship, extremely high and unexpected shipping and carrier surcharges that significantly exceed quoted amounts, slow and unreliable shipping times (particularly from overseas sources), and coupon codes that are deactivated or adjusted after purchase despite being active at checkout. Customers also report that prices have become unreasonably high compared to the store's historical reputation, and payment options have become increasingly restrictive, requiring calls to a credit department during limited business hours.
A small percentage of shoppers report positive experiences, with some praising past deals and the store's former reputation. However, these positive reviews are vastly outnumbered by complaints about the company's operational changes following bankruptcy, deteriorating customer service, and billing transparency issues. Long-time customers indicate they have stopped shopping at LTD Commodities due to these accumulated problems, suggesting the store has significantly declined from its earlier standing.
Customer Reviews (21)
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What is the overall customer rating for LTD Commodities?
LTD Commodities is rated 2.0 out of 5 based on 21 customer reviews on RetailCoupons.com. The rating distribution shows that 62 percent of reviews are one-star ratings, indicating significant customer dissatisfaction, while only 14 percent give five-star ratings.
What billing problems do customers report?
Multiple customers report that LTD Commodities charges the full order amount immediately upon purchase, then charges again as each individual item ships. The original charge is supposedly removed only after all items are delivered, causing temporary double-charging on accounts. Additionally, customers report unexpected carrier surcharges (sometimes approaching $20 on smaller orders) that are not clearly communicated upfront.
Are there shipping and delivery issues?
Yes. Customers report that shipping is significantly slower than promised (orders taking weeks longer than the stated 7-10 day estimate), packages originating from overseas sources (such as China), and items getting stuck in transit for extended periods. One customer reported a package stuck in California for over two weeks with no movement.
Do coupon codes work as advertised?
Customers report that coupon codes accepted at checkout have been retroactively deactivated or removed from orders after purchase. One customer's $225 order (after applying a 33 percent off coupon and free shipping) was adjusted back up to $444 days later, with the company claiming the coupons had expired despite being valid when the order was placed.
Would shoppers recommend LTD Commodities?
Based on review feedback, most customers do not recommend LTD Commodities. Even customers who had positive experiences in the past indicate they have stopped shopping there due to recent changes in pricing, billing practices, and customer service policies. Long-time customers explicitly state the company no longer justifies purchases compared to its historical reputation.