Mandalascrubs sells medical and casual scrubs with a focus on colorful, patterned designs. This page features what shoppers say about the company, covering product quality, shipping, returns, and customer service based on verified purchase reviews.
Mandalascrubs Reviews
1.8
23 reviews
What Shoppers Say About Mandalascrubs
Created with AI, based on recent reviews
Mandalascrubs has deeply polarized shoppers. The small group of satisfied customers praise the scrubs themselves: they highlight vibrant colors, attractive designs, durable stain resistance, and good value for the price. These reviewers report successful transactions and smooth returns for size adjustments. However, the overwhelming majority of ratings are one star, with shoppers reporting serious fulfillment and customer service failures. Common complaints include orders that never arrive, unresponsive email-only customer support, wrong items shipped, and difficulty obtaining promised discounts. Several customers express frustration that the company does not answer direct questions or acknowledge problems, instead offering deflecting solutions like returns for items that are no longer available.
The most damaging pattern across negative reviews is the combination of shipping failures and poor communication. Multiple shoppers report spending over $100 on orders that never arrived and receiving no help from the company. The lack of phone support and slow or non-responsive email communication appears to compound customer frustration. While product quality seems adequate for those who receive their orders, the fulfillment and support experience is unreliable enough that many reviewers explicitly warn others to shop elsewhere.
Customer Reviews (23)
Sorted by: Most recentMarcus T.Oct 18, 2023
Placed an order for over $150 in scrubs and it never showed up. No tracking information was provided and I couldn't get anyone from their customer service team to respond to my inquiries.
Brandon H.Aug 10, 2022
I placed an order and received only part of it but they charged me for everything. Almost a month later and I still don't have the rest of my order or a refund for the two missing tops. I saw other people posting on social media about delayed shipments, and then those comments disappeared along with mine. They said the shipment was coming last week and would ship soon but nothing happened. I don't trust this company. Check their Better Business Bureau rating - it's awful. Order from Figs or somewhere you can actually rely on.
Mandalascrubs Review FAQ
What is the overall rating for Mandalascrubs?
Mandalascrubs is rated 1.8 out of 5 based on 23 customer reviews. The rating distribution is heavily weighted toward one-star reviews (70 percent), with smaller groups of five-star reviews (13 percent) and mixed two and three-star ratings (9 percent each).
What do satisfied customers say about Mandalascrubs?
Positive reviewers consistently praise the scrubs themselves, noting vibrant colors, attractive designs, good value, and excellent stain resistance. Some customers report successful returns for size adjustments and appreciate the clarity around final sale policies. These shoppers indicate that when their orders arrive, they are satisfied with the product quality.
What are the main complaints about Mandalascrubs?
The primary complaints center on order fulfillment and customer service. Shoppers report orders that never arrive, unresponsive communication (email-only support with slow or no replies), wrong items being shipped, and difficulty accessing advertised discounts. Several customers note that the company does not directly answer their questions but instead offers workaround solutions.
Is Mandalascrubs recommended by shoppers?
A significant portion of recent reviewers explicitly advise others to shop elsewhere due to shipping and communication problems. While customers satisfied with their product quality recommend the scrubs themselves, the fulfillment experience is unreliable enough that many warn potential buyers of substantial risks.
How can I write a review for Mandalascrubs on RetailCoupons.com?
If you have purchased from Mandalascrubs, you can submit a review on RetailCoupons.com sharing your experience with product quality, shipping speed, customer service, and whether you would recommend the company. Your honest feedback helps other shoppers make informed decisions.