Once Upon a Tee sells graphic t-shirts featuring various artistic designs. This page aggregates customer ratings and reviews to help you understand what shoppers experience when ordering from the store, including feedback on product quality, shipping, and customer service.
Once Upon a Tee Reviews
3.0
5 reviews
What Shoppers Say About Once Upon a Tee
Created with AI, based on recent reviews
Once Upon a Tee offers graphic t-shirts with artistic designs, and shoppers appreciate the quality artwork and variety available on the site. Customers who have had positive experiences praise the design selection and report consistent product quality across multiple purchases.
However, the store struggles with significant fulfillment and customer service issues. Several reviewers report extended shipping delays, with some orders taking well beyond quoted timeframes or never arriving at all. Multiple customers describe unresponsive customer support when attempting to resolve problems, including ignored emails and delayed investigations. Additionally, some shoppers have received shirts with fabric quality concerns, noting rough, stiff material that doesn't improve after washing and thin construction that raises durability questions.
Customer Reviews (5)
Sorted by: Most recentRobert P.Nov 26, 2024
Ordered a shirt back in September with their budget shipping option and it still hasn't arrived. My emails asking for help have been ignored, and when I requested my money back, they didn't respond. I won't be ordering from this company again. I got nothing and my payment is gone.
Marcus T.Nov 7, 2024
Had a rough time ordering to a location outside the US. They quoted 2-6 weeks for delivery. After waiting several weeks, I reached out to their support team and was told to keep waiting until the six week mark. Once that deadline passed, they suddenly opened an investigation. Then a week later the package showed up. I'm guessing they might not have actually sent it out until after the timeframe ended, or maybe it got lost somewhere. I tried asking their customer service for more details about the shipping date, but they stopped responding to me once I pushed back. Eventually I just got a generic message saying international orders take longer. I'm frustrated because they didn't take my concern seriously until the six weeks were up, and when I asked for real answers they ghosted me. This is stuff that's totally within their control. If you're not ordering within the US, I'd suggest looking elsewhere.
Jennifer L.Aug 16, 2023
This is a solid website overall. My only suggestion would be to expand the design collection. Have you checked out some of the other stores around there like the one that carries FirnandArt designs? Adding more options like that could really boost the site.
Sarah M.Apr 12, 2023
The shipping was slow, arriving about two weeks after I got the notification. When the shirt finally showed up, it wasn't what I hoped for. The fabric feels rough and stiff, and even after a wash it stayed that way. Plus it's pretty thin, so I don't think it'll hold up well.
Once Upon a Tee Review FAQ
What is the overall rating for Once Upon a Tee?
Once Upon a Tee is rated 3.0 out of 5 based on 5 customer reviews. The ratings are evenly distributed across all levels, indicating highly mixed experiences among shoppers.
What do customers praise about Once Upon a Tee?
Positive reviewers highlight the quality and variety of artwork featured on the shirts. Customers who have made repeat purchases report consistent satisfaction with design selection and product quality.
What are the main complaints about Once Upon a Tee?
The most common issues are shipping delays (orders taking longer than quoted, some not arriving at all), unresponsive customer support (ignored emails and slow issue resolution), and fabric quality concerns (customers report rough, stiff material that doesn't soften after washing, plus thin construction).
Do customers recommend Once Upon a Tee?
Recommendations are mixed. While satisfied repeat customers strongly endorse the store, those who experienced shipping or support problems express reluctance to order again. Potential buyers should carefully consider their risk tolerance regarding delivery times and customer service responsiveness.
How can I write a review for Once Upon a Tee?
RetailCoupons.com collects verified customer reviews. To share your experience, visit the Once Upon a Tee store page on RetailCoupons.com and submit your rating and comments about your order, product quality, shipping, and customer service.