Quo, available through Open Phone, is a business communication platform designed for teams to manage calls, messages, and client interactions from a shared workspace. This page aggregates customer reviews and ratings for Quo to help you understand real user experiences, including service strengths and common concerns.
Quo Reviews
3.8
22 reviews
What Shoppers Say About Quo
Created with AI, based on recent reviews
Quo receives polarized feedback, with 22 shoppers rating it 3.8 out of 5. The majority of five-star reviewers praise the platform for team communication efficiency, shared message and call visibility, and cost savings that justify the subscription. Remote teams and small businesses highlight how the centralized system enables faster client responses and internal coordination. However, a significant portion of lower-rated reviews cite serious issues: billing problems (charges without service delivery, upfront annual fees), non-functional features (texting unavailable), unresponsive customer support, and sudden account suspensions or flags without clear communication. Several long-term customers report frustrating verification processes that disrupted their business operations despite years of compliance.
The most consistent complaints involve account management and customer service responsiveness rather than core functionality. Some reviewers describe difficulties reaching support and unclear communication around account restrictions or feature limitations. The disparity between positive and negative experiences suggests that Quo works well for established remote teams with straightforward needs, but customers may encounter significant friction during account issues, billing disputes, or feature troubleshooting.
Customer Reviews (22)
Sorted by: Most recentPatricia V.Jan 7, 2025
I worked with some other companies to get my private practice phone number going and it was a total mess! Vonage kept breaking down on texts, I was always fixing something. When I found this service, I tried it out and immediately loved it, so I committed to the year plan. Setting up texting was incredibly simple and took basically no time at all, which made me wonder what Vonage was even doing! The support team is fantastic! The app is amazing and super easy to navigate. I really like that you can link your existing contacts instead of manually adding everyone one by one again! The pricing is really reasonable and I haven't had any problems. My customers are satisfied and the call quality is really good too! I'm telling everyone to sign up for this!
Linda P.Sep 12, 2024
The team was incredibly patient walking us through the setup process. They provided excellent walkthrough videos and we absolutely love how this takes our phone service to the next level with texting and team assignment features. We can handle calls to our organization's line from all different devices, so no one misses anything! We just can't say enough positive things about what OpenPhone has done for us.
Quo Review FAQ
How is Quo's rating calculated?
Quo is rated 3.8 out of 5 based on 22 verified customer reviews on RetailCoupons.com. The rating reflects the full distribution of customer experiences, from one-star to five-star reviews.
What do satisfied Quo customers praise most?
Five-star reviewers consistently highlight the platform's ability to keep remote teams informed through centralized message and call visibility, faster client response times due to team collaboration, solid service reliability, and useful features that justify the subscription cost.
What are the most common complaints about Quo?
Recurring issues include billing charges without service delivery, advertised features that do not work (such as texting), difficulty reaching responsive customer support, and unexpected account flags or suspensions. Some customers report unclear communication around account restrictions and verification processes that disrupted business operations.
Do customers recommend Quo?
Recommendations are mixed. Customers with stable, long-term accounts and remote teams report strong satisfaction and recommend the platform. However, users who experienced billing issues, missing features, or account suspension recommend caution and suggest thoroughly reviewing the service terms before committing to annual plans.
How can I write a review for Quo?
RetailCoupons.com welcomes customer reviews based on your direct experience with Quo. Share details about specific features you used, billing, customer support interactions, and whether the service met your expectations. Honest feedback helps other shoppers make informed decisions.