Peltz Shoes Reviews

The shoes I got didn't match each other. I sent them a picture, they mailed me a return label, I shipped them back, and then nothing. No refund ever came through.

Stay far away from this company if you can. Even if they have the exact shoes you want, their return process is super complicated and basically runs like a scam. I bought some shoes that didn't work out and needed to send them back using their provided instructions and label. Four weeks have passed and they're still saying they never got the return, even though the tracking number shows it's sitting there waiting for them to pick it up. Total ripoff.

I guess I should consider myself lucky they just cancelled my order due to lack of stock. In today's world you'd think a company would have an accurate idea of what they actually have on hand. These folks might be running some kind of scam, like bait and switch.

They shipped me the wrong item and when I asked for my money back they refused. These people are thieves.

The customer service team has no clue about their own merchandise or how their policies work, and won't listen when customers bring up real problems. Really bad experience overall.

I cancelled my order just minutes after placing it and they shipped it out anyway.

I bought from the Peltz site twice and both times they cancelled my order saying it was out of stock. Both orders were for items that showed available when I bought them. Don't believe what their website says about what's in stock. It's not accurate.

I ordered a specific brand in size 14 and got a women's shoe in size 7.5 instead. Sent it back and they needed the receipt before doing anything. Two weeks later I contacted them asking about the return and they said they'd send a refund, minus the cost of shipping plus some other charge. I don't want a refund though, I want the right shoes. They said that wasn't possible and I'd have to place a new order. That's not happening. I did eventually get the refund pretty quick after that.

My experience with Peltz Shoes has never been good. Their costs are way too high, and you need to spend at least sixty-nine dollars just to get a discount on shipping. The real issue is they charge you upfront, email you saying your order is on the way, then weeks go by before they tell you they cancel it because they never had it in stock to begin with. These guys are liars and not trustworthy. It's illegal to take money before actually shipping what someone paid for. I'll never shop with them again, and to make things worse, the three pairs I bought to avoid expensive shipping turned out to be damaged anyway. I lost money on every front with Peltz. Stay away from this place.

Didn't get my full refund back. I bought two pairs of shoes and got a first-time customer discount. The company cancelled one pair saying it was out of stock. They did refund me, but they took part of my discount off the refund amount. The discount was for the whole order regardless of how many items I bought, not per shoe. I should've gotten the full discount applied to what I kept and a complete refund for the cancelled pair. I sent multiple emails asking about this and they kept insisting the refund was correct, but it clearly wasn't. They really need to handle this better.