Revive Essential Oils sells essential oils and aromatherapy products. This page aggregates independent shopper reviews to help you understand what customers experience when ordering from them, including feedback on product quality, authenticity, shipping reliability, and customer service.
Revive Essential Oils Reviews
2.8
15 reviews
What Shoppers Say About Revive Essential Oils
Created with AI, based on recent reviews
Revive Essential Oils receives polarized feedback, with shoppers divided on quality and service. The company's positive reviews highlight reliable shipping, intact product delivery, and correct order fulfillment. However, the majority of reviews voice serious concerns about product authenticity (particularly regarding claimed French oils that appear diluted or chemically blended), ineffective results despite marketing claims, and substantial customer service failures including unresponsive support, broken tracking links, and prolonged shipping delays of 15 to 21+ days. Return processes are reportedly difficult and frustrating.
Shoppers consistently report frustration with support response times and quality of assistance, noting copy-paste replies to legitimate inquiries. Several reviewers express regret about purchases made based on marketing, with some spending $70 to $80 on multiple bottles that delivered no noticeable benefit. The authenticity concerns about sourcing and product composition appear to be a defining complaint among dissatisfied customers.
Customer Reviews (15)
Sorted by: Most recentBrandon H.Aug 9, 2024
Really impressed with Revive! The oil quality is outstanding and I've been thrilled with how they treat their customers. Would totally recommend checking them out.
Sarah K.Aug 9, 2024
Revive is fantastic! The oils I received are excellent quality and their customer service team is top notch. I'd definitely recommend them to anyone looking for a good source.
Michael T.May 28, 2024
Really disappointed with my recent order. I purchased two 10ml bottles including Frankincense and Myrrh, but when it arrived the Myrrh was completely empty. Since I'm ordering internationally, I had to pay extra for shipping which brought my total close to £30. Having one bottle arrive empty like that was a huge letdown.
Margaret W.Jan 5, 2023
Revive advertises a 100% satisfaction guarantee but that's not what I experienced. I got a large shipment and had problems with 3 oil blends. A rep told me to try them and if I still wasn't happy I'd get account credit, which worked for me since I'm in another country and it's hard to get to a mail place. They said I could give them to someone else and they'd credit my account. After trying them again I still wasn't satisfied, so I emailed and got a $25 credit. But I'm still missing $67.40 from what I paid. Now when I try reaching out, different reps keep telling me to send them back for a refund, but I can't since I already gave them away as suggested. It feels like Revive is using customers to promote their products but when there's an issue they dodge responsibility. This has happened before too, twice actually, and each time they offered partial credit and told me to gift or toss the problematic oil. I'm really frustrated and won't be ordering from them again.
Rachel V.Oct 30, 2020
The oils I got were really nice and I was satisfied with most of them, though I did send a couple back. Getting my refund took way longer than I thought it would and the process wasn't very straightforward, but eventually they did credit my account. The essential oils themselves are definitely high quality.
Revive Essential Oils Review FAQ
What is Revive Essential Oils' average rating on RetailCoupons.com?
Revive Essential Oils is rated 2.8 out of 5 based on 15 customer reviews. The rating distribution shows roughly equal numbers of one-star and five-star reviews, with one-star reviews comprising about 47 percent of all feedback.
What do shoppers praise about Revive Essential Oils?
Positive reviewers consistently mention on-time shipment delivery, products arriving in good condition with intact packaging, and correct order fulfillment. Some shoppers report satisfaction with receiving exactly what they ordered.
What are the main complaints about Revive Essential Oils?
The most common complaints involve poor customer service (slow response times, broken tracking links, copy-paste replies), extended shipping delays exceeding two weeks, product authenticity concerns (especially regarding claimed French oils that appear diluted or chemically blended), ineffective products despite marketing claims, and difficult return processes. Several reviewers report spending significant amounts on ineffective products.
Do shoppers recommend ordering from Revive Essential Oils?
Based on the review distribution, customer recommendations are mixed. While some shoppers report positive experiences with shipping and product arrival, a substantial portion explicitly state they would not order again due to service failures, authenticity concerns, and lack of product effectiveness.
How can I write a review of Revive Essential Oils on RetailCoupons.com?
Shoppers can share their experience by submitting a rating (one to five stars) and written review detailing their experience with products, service, shipping, and customer support. Reviews should be based on personal experience with the company. Honest feedback about both strengths and weaknesses helps other shoppers make informed decisions.