Ross Simons offers jewelry including rings, bracelets, and other accessories. This page aggregates verified shopper reviews to help you understand the store's strengths and weaknesses before making a purchase.
Ross Simons Reviews
4.3
23 reviews
What Shoppers Say About Ross Simons
Created with AI, based on recent reviews
Ross Simons earns 4.3 out of 5 from 23 shoppers, with a majority of reviewers praising the store's selection and fast shipping. Many customers report finding exactly what they need and receiving orders quickly, contributing to the store's strong overall rating.
However, a notable segment of shoppers have raised serious concerns about product authenticity and durability. Some customers report receiving items they believe are not genuine gold or diamonds, while others describe jewelry that deteriorated within months of purchase, including loose or fallen stones and broken links. These quality and authenticity issues represent the primary complaints among dissatisfied reviewers.
Customer Reviews (23)
Sorted by: Most recentKathryn J.Jun 12, 2025
These are really well crafted. I'm very pleased with how they look and feel, the dimensions, and the color choice. Doing business with Ross has always been a great experience. Thank you!
Christine M.Jun 7, 2025
This bracelet is wonderful. The quality and heft of it are just right. This experience makes me want to place more orders. The way they packed it was really impressive too.
Ross Simons Review FAQ
What do shoppers like most about Ross Simons?
Positive reviewers consistently mention that Ross Simons has the items they're looking for in stock and ships orders quickly. Customers also express satisfaction with specific pieces, describing items as exactly what they wanted.
What are the main complaints about Ross Simons?
The most significant complaints involve concerns about product authenticity and quality. Some shoppers report receiving items that appear not to be genuine gold or diamonds, while others describe jewelry that failed or deteriorated within months, including loose stones, fallen gemstones, and separated links on bracelets.
How reliable is the overall rating?
The 4.3 rating reflects a significant split between shoppers. Seventy-eight percent of reviews are five stars, but thirteen percent are one star, indicating a polarized customer experience. The remaining reviews are scattered across other ratings.
Would shoppers recommend Ross Simons?
Most five-star reviewers express strong satisfaction and would recommend the store. However, one-star reviewers indicate they will not return and express serious concerns about product authenticity and durability, suggesting mixed recommendations overall.
What should I know before ordering from Ross Simons?
While many customers report positive experiences with selection and shipping speed, some have encountered issues with product quality and authenticity. Consider researching specific items and reviewing the store's warranty and return policies before purchasing jewelry, particularly for higher-value pieces.
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