Rsvlts sells graphic apparel and limited edition jackets. This RetailCoupons.com page collects authentic customer reviews to help you understand what shoppers experience when ordering from the company, including feedback on shipping, customer service, sizing, and returns.
Rsvlts Reviews
1.4
15 reviews
What Shoppers Say About Rsvlts
Created with AI, based on recent reviews
Rsvlts has received overwhelmingly negative feedback from shoppers, with 15 reviews averaging 1.4 out of 5. The most common complaints center on order fulfillment problems, including items that never arrive despite tracking showing delivery, wrong items shipped, and significant shipping delays of up to three weeks. Shoppers also report frustration with customer service, noting that the company has replaced human support with an automated bot system that provides contradictory information and offers unhelpful solutions like asking customers to check with neighbors or search their property for missing packages. Additional concerns include inconsistent sizing across products and difficulty locating return procedures.
A small portion of reviewers gave higher ratings, but the vast majority expressed disappointment that the company's service quality has declined from what they remember as a previously reliable experience. Shoppers report that the return and exchange process requires manual effort on their part, including printing shipping labels themselves, and that the company often deflects responsibility for delivery failures. The combination of logistics issues, unresponsive customer service, and product inconsistencies has led many long-time customers to stop recommending Rsvlts.
Customer Reviews (15)
Sorted by: Most recentNicole R.Apr 24, 2025
This company deserves lower than one star if that were possible. The customer service is terrible, packages never showed up, they barely communicate, and when it came time for a refund they wouldn't even give me the full amount back.
Sarah P.Dec 11, 2024
Had a great experience ordering from this store. Over the past year, I've made 3 orders with international shipping to the UK and every single one arrived quickly and without problems. The customer service team is friendly, helpful, and gets back to you right away. Would definitely recommend.
Robert G.Nov 18, 2024
Bad policy on sales. We bought a shirt as a gift and within four days it went on sale for fourteen dollars less than what we paid. Most stores let you return items for a price adjustment if they go on sale within a week or two. Not this company. Once you purchase it, it could go on sale literally minutes later and you're stuck paying full price. This awful policy is hidden in their terms and conditions, so good luck finding it or getting any help. We're done shopping with them for good.
Andrew C.Sep 16, 2024
If you actually have problems with quality or sizing, don't expect customer service to help. Like other people have mentioned, I've had to go to my credit card company to get refunds for money lost on shipping and restocking charges for items that arrived defective. Their quality has taken a nosedive this year. The sizes vary way too much and fit is inconsistent, but they charge you restocking fees no matter what. For shirts that cost this much, the support you get just doesn't match the price tag.
Christopher L.Apr 20, 2024
Hands down the worst customer service from a clothing brand charging $70 per shirt. Not just poor service, it's basically nonexistent. You email and they ignore you. After three weeks of being ignored and finally reaching out to a founder, I had no choice but to file a dispute with my credit card to get my money back for a shirt that never arrived. They look good on the surface with positive reviews, but dig deeper and you'll see tons of people complaining about the same stuff, plus some pretty rude and unprofessional responses when they bother replying at all. They came up with a fancy name for their fabric to hide the fact that it's polyester and spandex, so you'll overheat in the summer.
Rsvlts Review FAQ
What is Rsvlts rated on RetailCoupons.com?
Rsvlts is rated 1.4 out of 5 based on 15 customer reviews. The majority of reviews (87 percent) are one-star ratings, with small portions of three-star and five-star reviews.
What do shoppers most often complain about?
The most frequently cited problems are shipping failures (orders showing as delivered but never arriving), wrong items being sent, extended shipping delays, and poor customer service. Shoppers report that customer service relies on automated responses that provide contradictory information and fail to resolve issues effectively.
Are there sizing issues with Rsvlts products?
Yes, multiple reviewers mention that sizing is inconsistent across items. Shoppers report that the same size (such as Medium) fits completely differently depending on the shirt, making it difficult to order with confidence.
How does Rsvlts handle returns and exchanges?
According to reviews, the return process requires customers to initiate exchanges online, wait for a return box, and print shipping labels themselves. Customers have reported frustration with this process, particularly when the company requests photos and verification before processing returns for incorrect items.
Do customers recommend ordering from Rsvlts?
Based on the review data, the vast majority of shoppers do not recommend Rsvlts. Even long-time customers report that the company's service has deteriorated significantly and express regret about previously recommending it to others.