Rx Safety sells prescription safety glasses and protective eyewear. This page aggregates customer ratings and reviews to help you understand what shoppers experience when ordering from rx-safety.com, including feedback on product quality, fit, delivery, and customer service.
Rx Safety Reviews
1.9
18 reviews
What Shoppers Say About Rx Safety
Created with AI, based on recent reviews
Rx Safety is rated 1.9 out of 5 by 18 shoppers, with the vast majority reporting significant problems. Customers describe issues with product quality (blurry lenses, poor fit, lenses that push uncomfortably into eyes), inventory management (items showing as available but being out of stock), order fulfillment (items disappearing in mail, wrong frames shipped), and customer service (refusal to help with defective products, offering only discounts or credits rather than replacements). Several reviewers also report billing practices they view as deceptive, including currency conversion charges at checkout and what they perceive as misleading company origin labeling.
A small portion of shoppers rated the store five stars, though their specific feedback is not detailed in available reviews. The overwhelming pattern among negative reviews suggests shoppers expect reliable inventory systems, accurate product descriptions, responsive customer service for defective items, and transparent pricing, none of which they report receiving consistently from this retailer.
Customer Reviews (18)
Sorted by: Most recentVictor N.Mar 16, 2026
Doesn't work the way it's supposed to. My order disappeared in the mail, and when I finally got the replacement pair this morning and tried them on, everything looked blurry. I had to take them off right away because I couldn't see through them at all.
Jessica M.Dec 2, 2025
Their customer service is really poor and what you get doesn't match what they promise. I ordered safety glasses with a prescription and got the wrong frames delivered. When I asked for a swap, they refused and threw a 40% discount on a future order at me instead.
Robert H.Oct 27, 2025
Skip this place entirely. I ordered some really expensive Oakley Shocktubes and paid for them, but then three days later they told me the item wasn't actually in stock anymore. So my nearly $500 purchase just sits there unfulfilled because their system isn't updated to show what they actually have available. The entire website feels unreliable, runs slow, and is confusing to navigate. There are definitely better options out there.
Aaron M.Aug 22, 2025
This company is basically running a scam. I ordered safety glasses in my actual size, the same size I've successfully bought from several other places, and they didn't fit right. They offered nothing helpful, just a fifty percent credit toward another order or sending them back to get altered. No way. I filed a dispute with my credit card and got my full refund back. STAY AWAY FROM THIS PLACE
Brandon W.Mar 17, 2025
I got the Geardo KIT Safety Glasses with RX inserts to wear at the gun range. When they showed up and I put them on, the lenses immediately felt like they were pushing right into my eyes. If I adjusted them to be more comfortable, then the prescription lenses ended up way too far away and angled weird, making it nearly impossible to see anything clearly. I contacted support and had to go back and forth a bunch before they basically said I wasn't getting a full refund. They claimed since it's a sizing problem, it's not a defect, and they pointed to the dimensions on their site. I kept telling them those dimensions don't give you the info you need about how the RX prescription actually fits, which is super important. They just refused to give me my money back for either the frames or the inserts. I'm really unhappy with how this went and can't recommend them.
Trevor J.Jan 20, 2025
This is just a US company hiding behind a Canadian label. Right at checkout they hit you with a charge in US currency, which costs you extra because of conversion fees on your card. The conversion rate they use is basically dishonest. DO NOT TRUST THEM
Amanda K.Jan 7, 2025
These guys simply cannot handle prescription lens work. They're not interested in working with you on it either. Steer clear.
David R.Dec 8, 2024
Absolutely terrible. My initial order came in wrong, and when I reached out asking them to fix it, they just ignored me completely. Nothing was corrected, no replacement offered, and definitely no refund. This company is a waste of time.
Patrick K.Apr 18, 2024
Grabbed an ESS Crossbow from them and their customer service responded quickly and was really nice. I saw some bad reviews too and feel for those folks, but everything worked out fine for me. The glasses took about a month to get to my house, which makes sense since I'm shipping from overseas.
Marcus T.Mar 21, 2024
I had my doubts after reading negative feedback, but my experience turned out great. They answered my questions super fast. Manufacturing the lenses took around two weeks, which is pretty standard if you go to a regular eye doctor. The lens quality blew away what I got from my last visit to an optician. I really liked being able to pick my lens type like glass and choose filters myself instead of having someone else decide. Really satisfied with how everything turned out. Just remember to follow their instructions carefully when you mail in your frames, including the prescription and order number on the box.
Rx Safety Review FAQ
How is Rx Safety's rating calculated?
The 1.9 rating is based on 18 customer reviews. The rating distribution shows that 78 percent of reviews are one star, 22 percent are five stars, and no reviews fall in the two, three, or four star range, indicating a polarized customer experience.
What are the most common complaints about Rx Safety?
Recurring issues include prescription lenses that arrive blurry or misaligned, safety glasses that do not fit properly, out-of-stock items that remain listed as available (leading to order delays or cancellations), delivery problems (lost packages or wrong items shipped), and customer service responses that offer only discounts or store credit rather than functional replacements or refunds.
Do customers have concerns about pricing and billing?
Yes. Multiple reviewers report unexpected charges in US currency at checkout despite the company presenting a Canadian label, resulting in additional conversion fees. Customers also describe the conversion rates used as unfavorable, viewing the practice as misleading.
What should I expect if I receive a defective product from Rx Safety?
Based on customer reports, Rx Safety typically offers a 40 to 50 percent discount on a future order or the option to return items for alteration rather than providing replacements or refunds. Several customers found these remedies unsatisfactory and pursued credit card disputes instead.
Would shoppers recommend Rx Safety?
The review data suggests most shoppers would not recommend this retailer. Negative reviewers explicitly state you should skip the site or avoid it, citing unreliable inventory systems, poor product quality, and unresponsive customer service as primary reasons.
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