SEVENSTORE sells casual clothing and apparel with a focus on relaxed, boxy styles. This page aggregates verified shopper ratings and reviews for SEVENSTORE, helping you make informed decisions before shopping with this retailer.
SEVENSTORE Reviews
5.0
15 reviews
What Shoppers Say About SEVENSTORE
Created with AI, based on recent reviews
Shoppers consistently praise SEVENSTORE for exceptional customer service, particularly highlighting staff members like Samantha, Issy, and Marz who resolve issues quickly and professionally. Customers report that the team handles billing errors, missing packages, and returns without complications, demonstrating genuine helpfulness and responsiveness through multiple contact channels including online chat.
Product quality receives positive feedback, with reviewers noting solid construction and appreciating the relaxed, boxy style of clothing items. Some customers note minor fit variations, such as sleeves running long, but this does not diminish overall satisfaction. Repeat purchases and strong recommendations indicate high customer loyalty and confidence in both products and service.
Customer Reviews (15)
Sorted by: Most recentTrevor M.Mar 13, 2026
My account got double charged but Samantha corrected it right away. She was really professional and super helpful throughout.
David C.Mar 13, 2026
Got charged twice by accident but Samantha fixed it fast and without any hassle. Super professional and genuinely helpful.
Monica E.Feb 16, 2026
Didn't get my item but it wasn't Sevenstore's responsibility. Still wanted to give props to Samantha who stepped up and handled everything immediately.
Rachel H.Feb 5, 2026
My package went missing and Issy processed the refund right away with no complications. Really appreciate the fast handling.
Jennifer L.Feb 1, 2026
Looks good and fits nicely, just runs a bit long in the sleeves. The quality is really solid though and I like the relaxed boxy style. Definitely ordering again.
Christopher W.Jan 28, 2026
Shopped at Sevenstore for a bunch of different items and would definitely recommend. When I had an issue and needed to return something, I used their online chat and Marz was incredibly helpful. He fixed my problem and walked me through the whole return and refund process. Definitely had another positive experience.
Michael R.Jan 28, 2026
Bought multiple things from Sevenstore and have to say they're great. Had to send something back recently and reached out through their chat. Marz was super helpful, sorted my problem out, and explained everything about the return and refund. Really good experience overall.
Patricia D.Jan 22, 2026
Had a problem with my delivery that turned out to be the courier's issue, not the store's fault. Samantha from the help desk took care of it right away and got me a replacement delivery the next day. Really appreciated the quick service.
Brandon J.Jan 18, 2026
Never got my order. Tried emailing support but didn't hear back, though Tatiana on the live chat was quick to help and got everything handled. My advice is to use live chat rather than email if you have issues, since that actually worked. The shoes are solid quality.
Nicole B.Jan 18, 2026
My package never arrived. I sent an email that didn't get answered, but Tatiana on live chat was really responsive and helpful. I'd suggest using their live chat instead of email if you run into problems because the email didn't work out but the chat got things done fast. The shoes themselves are great quality.
SEVENSTORE Review FAQ
How is SEVENSTORE's rating calculated?
SEVENSTORE is rated 5.0 out of 5 based on 15 verified customer reviews. RetailCoupons.com only publishes reviews from confirmed purchases and filters out fraudulent or irrelevant submissions.
What do shoppers like most about SEVENSTORE?
Customers consistently highlight responsive and professional customer service, with staff resolving billing errors, missing packages, and returns quickly. Product quality is also praised, with reviewers noting solid construction and a relaxed, boxy fit.
Are there any common complaints about SEVENSTORE?
Reviews are overwhelmingly positive with no significant recurring complaints. One reviewer noted that a clothing item ran long in the sleeves, though this was a minor fit variation rather than a quality issue.
Would shoppers recommend SEVENSTORE?
Yes. Reviewers explicitly state they would recommend SEVENSTORE and indicate they plan to place repeat orders, demonstrating strong confidence in both the products and customer service.
How can I write a review for SEVENSTORE on RetailCoupons.com?
After making a purchase from SEVENSTORE, you can submit a review on RetailCoupons.com describing your experience with products, shipping, customer service, and overall satisfaction. Only verified buyers can post reviews.